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Author Topic: Problem displaying custom avatars  (Read 639 times)

Offline grandseb59

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Problem displaying custom avatars
« on: April 30, 2020, 04:21:57 PM »
Hello,

When I try to put a custom avatar, by:

Specify an avatar by  URL
 or Upload an avatar

I have a message that says it's ok either way,
 if I go to the attachments/avatars folder ..they're here.

But it doesn't show up...

Maybe it's a silly thing... but I don't see :(

thanks in advance for your help ;)

Offline Arantor

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Re: Problem displaying custom avatars
« Reply #1 on: April 30, 2020, 04:24:15 PM »
Where doesn't it show up exactly?
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Offline grandseb59

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Re: Problem displaying custom avatars
« Reply #2 on: April 30, 2020, 04:43:45 PM »
the avatars are not appearing anywhere.

Offline Doug Heffernan

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Re: Problem displaying custom avatars
« Reply #3 on: April 30, 2020, 04:50:05 PM »
the avatars are not appearing anywhere.

Are you using a custom theme or any mods that adds to the avatars?

I mean if they are uploaded correctly they must show up, but an extra outside factor might get in the way, such as a custom theme or mod etc.

Online Kindred

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Re: Problem displaying custom avatars
« Reply #4 on: April 30, 2020, 05:00:43 PM »
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"
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Offline grandseb59

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Re: Problem displaying custom avatars
« Reply #5 on: April 30, 2020, 05:05:14 PM »
when the problem appeared, I had just reinstalled the brand new 2.0.17 because the large upgrade didn't work for my old forum.
So default theme without mod.

Online Kindred

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Re: Problem displaying custom avatars
« Reply #6 on: April 30, 2020, 05:06:12 PM »
yes, I suspect that something in the proxy code broke the auto-download of avatars
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

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Offline grandseb59

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Re: Problem displaying custom avatars
« Reply #7 on: April 30, 2020, 05:08:12 PM »
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"

Where do we disable this setting, please?

Offline shawnb61

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Re: Problem displaying custom avatars
« Reply #8 on: April 30, 2020, 09:08:06 PM »
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"

Where do we disable this setting, please?

The setting can be found under Admin | Forum | Attachments & Avatars | Avatar Settings.
Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp

Offline grandseb59

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Re: Problem displaying custom avatars
« Reply #9 on: May 01, 2020, 12:28:49 PM »
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"

Where do we disable this setting, please?

The setting can be found under Admin | Forum | Attachments & Avatars | Avatar Settings.

hello
thanks for the parameter path, but the problem is that I can't find the parameter "Kindred" is talking about:
 "force download of all external avatars".
So I put a screen of the parameters page and tell me if it's ok? but if it's ok, the avatar still doesn't display.
I even tried to put my banner... but nothing is displayed either.
Yet I only installed my theme and last week everything worked fine... I don't understand.

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Offline Sir Osis of Liver

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Re: Problem displaying custom avatars
« Reply #10 on: May 01, 2020, 12:33:48 PM »
Hmm, I don't see it either.  Do you have image proxy disabled in Admin -> Server Settings?
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Offline shawnb61

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Re: Problem displaying custom avatars
« Reply #11 on: May 01, 2020, 12:47:34 PM »
Deselect this option:
Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp

Offline grandseb59

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Re: Problem displaying custom avatars
« Reply #12 on: May 01, 2020, 12:56:28 PM »
Hmm, I don't see it either.  Do you have image proxy disabled in Admin -> Server Settings?

I've tried turning it on and off... but nothing changes.

Deselect this option:

it's done... but nothing's changed either. Still no avatar coming up.

Offline grandseb59

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Re: Problem displaying custom avatars
« Reply #13 on: May 01, 2020, 04:16:49 PM »
The time of a meal, and the external avatars by url, is displayed again.

Not for the Uploadable avatars.

if I have this solution there that works, that's fine.
My server will be happy, it won't have any more avatars to store.
But plan to fix this problem for future updates.
For the banner, it was a mistake of mine.
Thanks for your help