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Author Topic: MySQL server has gone away  (Read 538 times)

Offline tchelongatti

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MySQL server has gone away
« on: October 11, 2020, 09:27:49 AM »
Anybody help me with the errors above?

WHEN I TRY ANSWER ANY POST:
MySQL server has gone away
Arquivo: /home/storage/d/fd/cd/baudadc1/public_html/Sources/Subs-Post.php
Linha: 1728
Nota: Parece que a sua base de dados precisa de ser atualizada. Os arquivos do seu Fórum estão na versão SMF 2.0.17, enquanto que a sua base de dados está na versão SMF 2.0.15. Recomenda-se que seja executada a últiuma versão do arquivo de upgrade.php.

WHEN I TRY SEDND MESSAGES:
MySQL server has gone away
Arquivo: /home/storage/d/fd/cd/baudadc1/public_html/Sources/Subs.php
Linha: 547
Nota: Parece que a sua base de dados precisa de ser atualizada. Os arquivos do seu Fórum estão na versão SMF 2.0.17, enquanto que a sua base de dados está na versão SMF 2.0.15. Recomenda-se que seja executada a últiuma versão do arquivo de upgrade.php.

Thanks!
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Offline Aleksi "Lex" Kilpinen

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Re: MySQL server has gone away
« Reply #1 on: October 11, 2020, 09:36:06 AM »
That's a very generic error message, and with the description you gave it would strongly suggest a host side problem.  How large is your forum in terms of posts?
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Offline tchelongatti

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Re: MySQL server has gone away
« Reply #2 on: October 11, 2020, 09:56:08 AM »
Thanks, Lex.

The forum has more than 600 topics and I notice that this problem occur in the any kind of topics, big ou small.

This error "Your Forum files are in version SMF 2.0.17, while your database is in version SMF 2.0.15", how can I resolve?
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Offline Arantor

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Re: MySQL server has gone away
« Reply #3 on: October 11, 2020, 09:58:41 AM »
So what mods do you have?
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Offline tchelongatti

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Re: MySQL server has gone away
« Reply #4 on: October 11, 2020, 10:22:06 AM »
Hum... sorry. I don't know answer this question... :(
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Offline shadav

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Re: MySQL server has gone away
« Reply #5 on: October 11, 2020, 10:29:10 AM »
Quote from: tchelongatti on October 11, 2020, 10:22:06 AM
Hum... sorry. I don't know answer this question... :(
you don't know what modifications you have installed to your forum?
In your admin go to Package Manager there you can find a list of mods you have installed through the package manager
any other mods you have manually installed will not be listed there and you will need to recall (keeping a list on file is a good idea :) )
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Offline tchelongatti

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Re: MySQL server has gone away
« Reply #6 on: October 11, 2020, 12:58:23 PM »
The installed mods are:

1.   Pretty URLs   1.0
2.   SimplePortal   2.3.5
3.   Automatic Index 2.4
4.   SMF 2.0.16 Update
5.   Simple Image Upload
6.   Download Attachment
7.   Image Upload   1.0.0
8.   SMF 2.0.17 Update   1.0
9.   SMF 2.0.15 Update   1.0
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Offline SpacePhoenix

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Re: MySQL server has gone away
« Reply #7 on: October 11, 2020, 04:29:22 PM »
Is it a shared or a dedicated server?
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Offline tchelongatti

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Re: MySQL server has gone away
« Reply #8 on: October 11, 2020, 05:22:30 PM »
Shared...  :(
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Offline Sir Osis of Liver

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Re: MySQL server has gone away
« Reply #9 on: October 11, 2020, 05:32:49 PM »
How large is the database?
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Offline Arantor

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Re: MySQL server has gone away
« Reply #10 on: October 11, 2020, 05:37:45 PM »
I'd be more interested in what it's trying to do when it's 'gone away'. A 600 topic forum should not generally be big enough to trigger the usual outages.
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Offline Sir Osis of Liver

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Re: MySQL server has gone away
« Reply #11 on: October 11, 2020, 05:39:42 PM »
I've seen at least one forum (a small one) where pretty urls had generated a 2+ gb cache table.  Caused strange things to happen.
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Offline Arantor

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Re: MySQL server has gone away
« Reply #12 on: October 11, 2020, 05:43:47 PM »
Which is why I'd be interested to see *exactly* what operation failed.

The behaviour of that isn't "strange" either, it's perfectly predictable given how MySQL behaves.
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Offline tchelongatti

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Re: MySQL server has gone away
« Reply #13 on: October 11, 2020, 07:01:58 PM »
The database has 21MB. I really don't know what happens...
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Offline tchelongatti

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Re: MySQL server has gone away
« Reply #14 on: October 11, 2020, 07:31:31 PM »
What I don't understand is that the messages and the posts are sent and appears in the forum. But appears that error too.
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Offline Arantor

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Re: MySQL server has gone away
« Reply #15 on: October 11, 2020, 07:41:09 PM »
Quote from: tchelongatti on October 11, 2020, 07:31:31 PM
What I don't understand is that the messages and the posts are sent and appears in the forum. But appears that error too.

So, what is the content of the files where the error occurs, say for the 10 lines before the one it mentions in the error log?
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Offline tchelongatti

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Re: MySQL server has gone away
« Reply #16 on: October 11, 2020, 10:16:01 PM »
Sorry, I didn't understand your question...
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