SMF Support > SMF 2.1.x Support
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beckzy:
It's happened again. It's now saying the last post was October 19, 2020, 05:14:50 PM.
--- Quote from: shawnb61 on October 21, 2020, 09:23:09 PM ---First thought is caching. What method of caching is used?
--- End quote ---
There is no built-in caching system implemented on the server itself?
--- Quote from: shawnb61 on October 21, 2020, 09:23:09 PM ---Any errors in the apache log?
--- End quote ---
I don't have access to that, so I asked the host. Their reply was: "As for the Apache logs, I have found some entries related to our web application firewall - ModSecurity. It is a server-side security system that is designed to block known exploits and provide protection from a range of attacks against web applications. However, in some cases these blocks are false-positive."
--- Quote from: shawnb61 on October 21, 2020, 09:23:09 PM ---Any mods installed?
--- End quote ---
Curve2 Color Changer
Forum Width Setting
Team Page
SMF Gallery Pro
ezPortal
--- Quote from: shawnb61 on October 21, 2020, 09:23:09 PM ---Php version? Mysql version?
--- End quote ---
PHP version - 7.3
MySQL version - 5.7 (MariaDB 10.3)
--- Quote from: shawnb61 on October 21, 2020, 09:23:09 PM ---Custom theme?
--- End quote ---
Nope
--- Quote from: shawnb61 on October 21, 2020, 09:23:09 PM ---Does it correct after a few hours?
--- End quote ---
It doesn't seem so.
shawnb61:
I would look at your SMF cache settings. If anything is on, try disabling it for a period, as a test to rule it out.
I suspect the mod_security errors in the logs are more likely related. Ask them to turn it off. Mod_security frequently interferes with regular SMF operation.
Illori:
Are stats enabled? I think this is still an option in 2.1.
beckzy:
I contacted the host again and it turns out that there was a block on index.php. This has now been whitelisted and the latest post is being displayed correctly. I'll mark this as solved.
shawnb61:
Thanks for following up!
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