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Video from a device won’t play

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I may have posted this before, I couldn’t find my post, I have 2 video players installed, but when you upload a video from your device, they won’t play, some members say they will,open on a lap top.  My fone and iPad will not open them.   I’m talking a video you shoot on your device and is in your photo library.
It’ll have the white arrow with a line through it. 

Aleksi "Lex" Kilpinen:
So - How are you uploading these? As attachments to a post, or in some gallery, or what?

Using the site pic uploader

So is that the attachments or a gallery or something else?

If I take a video on my cell, it’s in pics, it posts, but it has a arrow with a line through the arrow.   


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