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Author Topic: Random email problem  (Read 227 times)

Offline madfitz

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Random email problem
« on: January 24, 2021, 11:10:40 AM »
I've just done a clean install of 2.0.17 and I'm configuring boards and testing stuff out.

I have email set on the php default.

I set registration with email activation and registered a test account but no email was received. There was nothing in spam and nothing in the error log.

I changed registration to Admin approval and tried again. User received an email to say the request has been created and is waiting for admin approval.

In the admin center I selected 'approve with email validation' but no further email was recieved, no spam, no error log.

Any ideas why some emails get through but activation/validation emails don't?

UPDATE:

Maybe I was expecting too much? Tried again from scratch and the activation email was received 50 minutes after registration. Is that normal?
« Last Edit: January 24, 2021, 11:38:08 AM by madfitz »

Offline Kindred

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Re: Random email problem
« Reply #1 on: January 24, 2021, 03:54:53 PM »
depends on your mail server and how busy the forum is -- since forum maintenance tasks are only run/triggers by people (or bots) being active on the board.
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Offline madfitz

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Re: Random email problem
« Reply #2 on: January 24, 2021, 05:13:03 PM »
Ok. Well the forum isn't busy at all. Like I said, it's a clean install that I'm still configuring (I am the only registered member at this point). I'm on a shared server. Could be that I guess?

Offline vbgamer45

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Re: Random email problem
« Reply #3 on: January 24, 2021, 05:28:28 PM »
Could be an issue with shared server.  The mail might be in a queue that takes a while to process.
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Offline Illori

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Re: Random email problem
« Reply #4 on: January 24, 2021, 08:09:19 PM »
also who is your host? there are some bad/worse and much better hosts out there. some of the bad/worse hosts may not have the best email servers.

Offline madfitz

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Re: Random email problem
« Reply #5 on: Yesterday at 05:14:00 AM »
Thanks guys. I'm thinking it's an issue with the shared server. The host (a small orange) probably won't prioritise things like that.

Offline vbgamer45

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Re: Random email problem
« Reply #6 on: Yesterday at 08:32:59 AM »
You can always use an external smtp system as well for your forum.
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