Cannot install mods

[Leo2]

I have upgraded to SMF 2.1.2, and all the modifications and themes disappeared.

When I try to install the mods, I got access to /Packages folder error, though properties are 755 and 777.

In the error log I have records similar to:

Code Select Expand

https://www.site.ru/forum/index.php?action=admin;area=packages;get;sa=upload
/home/user/public_html/forum/Sources/PackageGet.php (Line 684)

Tracing data

Error type: general
Error message
2: move_uploaded_file(): Unable to move "/tmp/phpc0SlWt" to "/SayThanks_2.3.3.zip"

When I try to upload the mod file error is:

Code Select Expand

An error has occurred
Package upload failed due to the following error:
"The package you are trying to install cannot be located. You may want to manually upload the package to your Packages directory."
If I try to upload through the link to SMF server, the error is:

Code Select Expand

An error has occurred
You cannot download or install new packages because the Packages directory, or one of the files in it, is not writable!

If I upload the mod file manually through ftp, the forum doesn't see it, no matter it is zip or unpacked folder in /Packages folder.

I also created /Packages/temp folder (as advised somewhere here), no effect.

Please help me to fix the problem.

[Doug Heffernan]

https://www.site.ru/forum/index.php?action=admin;area=packages;get;sa=upload
/home/user/public_html/forum/Sources/PackageGet.php (Line 684)

Tracing data

Error type: general
Error message
2: move_uploaded_file(): Unable to move "/tmp/phpc0SlWt" to "/SayThanks_2.3.3.zip"

What are the permissions set for the Packages and temp directories?

[Leo2]

What are the permissions set for the Packages and temp directories?

As I wrote, 777 (755 also didn't work)

forum is located in domain subdirectory https://www.solarhome.ru/forum/
Can it be the reason?

[Doug Heffernan]

As I wrote, 777 (755 also didn't work)

Sorry about that. I missed that part in your previous post.

forum is located in domain subdirectory https://www.solarhome.ru/forum/ [nofollow]
Can it be the reason?

No, that should not cause that. Did you move/rename your forum btw? Like it was in the root, or some other folder, and now it is in the 'forum' folder?

[Leo2]

No, that should not cause that. Did you move/rename your forum btw? Like it was in the root, or some other folder, and now it is in the 'forum' folder?

No, previous version was 2.0.19 in the same place. I just applied large update.

[Kindred]

BTW: Yes. All mods are removed during a large upgrade, because the upgrade replaces all of the forum files.

It sounds like there is a bad configuration in the host (maybe)
I don't know why it would work in 2.0.19 and fail in 2.1.2 (to the best of my knowledge, there were not major changes to the package manager functions)

Is there a tmp and/or a temp directory in your packages folder?

[Leo2]

It sounds like there is a bad configuration in the host (maybe)
I don't know why it would work in 2.0.19 and fail in 2.1.2 (to the best of my knowledge, there were not major changes to the package manager functions)

Is there a tmp and/or a temp directory in your packages folder?

yes, I manually created both /forum/Packages/temp and /forum/Packages/tmp with 777 permissions, no success. I even tried to create /Packages and /tmp in domain root , and same folders in /forum/tmp and /forum/temp.

Themes can be installed, no problem.
I asked hosting support also, they can't fix the issue, advising to ask the script support.

[Leo2]

Is there a tmp and/or a temp directory in your packages folder?

I also uploaded mod files to the /Packages, but I can not see them in Admin section

[Doug Heffernan]

I also uploaded mod files to the /Packages, but I can not see them in Admin section

They need to be installed first.

I noticed in your screenshot that the temp folder name is between the brackets. It should be named without it. The same goes for the backups folder as well.

[Kindred]

@Doug Heffernan  -- I think that's just the ftp program's way of denoting a folder rather than a file

[Leo2]

They need to be installed first.

I noticed in your screenshot that the temp folder name is between the brackets. It should be named without it. The same goes for the backups folder as well.

Why then the error message suggests me to manually upload the files through FTP?

@Doug Heffernan  -- I think that's just the ftp program's way of denoting a folder rather than a file

Correct, Double Commander puts folder names in brackets.

[Steve]

Is this still a problem @Leo2?