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Errors after upgrade

Started by Ronald_1938, October 02, 2022, 02:27:49 PM

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Ronald_1938

1. I have 122 errors :  Hook call: function "UTM_Actions" in file /home/seniorsg/public_html could not be called.  I have no clue what this is, as soon as I clear the errors, they come right back.

2. Members cannot login

3. Members cannot get the forum to send a new password

4. Members cannot Register

5. Forum doesn't sent emails any longer.

I sure could use some help with these.

Ron.

Oldiesmann

The first one means that something is trying to call a hook function called "UTM_Actions", which doesn't exist (since /home/seniorg/public_html is a directory). If you go to Admin -> Maintenance -> Forum Maintenance -> Integration Hooks, you can remove that one.

What happens when someone tries to login or register? Any errors related to that or trying to send emails?
Michael Eshom
Christian Metal Fans

Ronald_1938

Quote from: Oldiesmann on October 02, 2022, 02:32:46 PMThe first one means that something is trying to call a hook function called "UTM_Actions", which doesn't exist (since /home/seniorg/public_html is a directory). If you go to Admin -> Maintenance -> Forum Maintenance -> Integration Hooks, you can remove that one.

What happens when someone tries to login or register? Any errors related to that or trying to send emails?

Thank you removed all the RED X's 

That takes care of that problem, now the others.

Ronald_1938

Quote from: Ronald_1938 on October 02, 2022, 02:27:49 PM1. I have 122 errors :  Hook call: function "UTM_Actions" in file /home/seniorsg/public_html could not be called.  I have no clue what this is, as soon as I clear the errors, they come right back.

2. Members cannot login ( I logged in OK.) 

3. Members cannot get the forum to send a new password (I tried this, and it worked for me.)

4. Members cannot Register (I used a test member to register, worked fine for me.)

5. Forum doesn't sent emails any longer. (Sent me an email for Registering and Password recovery)

I sure could use some help with these.

Ron.


So why would the other members have problems?

Doug Heffernan

Are theere any other errors logged in the error log page? What about the server error?

When members can't login, do they get any errors at all when trying to perform that action?

Ronald_1938

Quote from: Doug Heffernan on October 02, 2022, 04:00:53 PMAre theere any other errors logged in the error log page? What about the server error?
When members can't login, do they get any errors at all when trying to perform that action?

QuoteLatest web server error log messages:
No recent web server errors exist for your domain: seniorsgossip.com
Latest suEXEC event log messages:


No recent suEXEC events exist for your domain: seniorsgossip.com

 Error Log
There are currently no error log entries.

I also sent a letter out to members, Never arrived.

Sir Osis of Liver

Are any members able to login, or just you?
"The best laid schemes o' mice an' men / Gang aft a-gley." - Robert Burns

Doug Heffernan

Quote from: Doug Heffernan on October 02, 2022, 04:00:53 PMWhen members can't login, do they get any errors at all when trying to perform that action?

The same question goes for when they try to register.

Kindred

What is the url of your forum, please
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Sir Osis of Liver

I am able to register, activate, login and logout.  Have not received password reset email.
"The best laid schemes o' mice an' men / Gang aft a-gley." - Robert Burns

Ronald_1938

Quote from: Sir Osis of Liver on October 02, 2022, 05:22:19 PMAre any members able to login, or just you?


Just me. I did supply a couple of new passwords to 2 members and they failed.

Ronald_1938

Quote from: Doug Heffernan on October 02, 2022, 05:48:37 PM
Quote from: Doug Heffernan on October 02, 2022, 04:00:53 PMWhen members can't login, do they get any errors at all when trying to perform that action?

The same question goes for when they try to register.

I don't know they just say they cannot Register or login. None have mentioned any error message.

Ronald_1938


Ronald_1938

Quote from: Sir Osis of Liver on October 02, 2022, 06:03:00 PMI am able to register, activate, login and logout.  Have not received password reset email.


Well then that part works, now the email. I just use my own email account; I tried three others and nothing happened.

Sir Osis of Liver

Have you cleared forum cache?
"The best laid schemes o' mice an' men / Gang aft a-gley." - Robert Burns

Steve

Everything works fine for me.
Please do not PM me for support.

Ronald_1938


Ronald_1938

Quote from: Steve on October 03, 2022, 08:06:04 AMEverything works fine for me.

Thanks, I see you did register with no problems.

Sir Osis of Liver

Email is working, I received activation email immediately after registering, password reset took a while but got it, must have been queued.
"The best laid schemes o' mice an' men / Gang aft a-gley." - Robert Burns

Ronald_1938

Quote from: Sir Osis of Liver on October 03, 2022, 12:18:22 PMEmail is working, I received activation email immediately after registering, password reset took a while but got it, must have been queued.


Good, I am waiting back on answers from some members who can't sign in. I myself signed out, when I went to login I got a error message small box telling me I couldn't login. That seems to have gone away also.

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