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Charter Membership Missing

Started by SarahBaker, July 05, 2023, 04:55:21 PM

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SarahBaker

This morning a Charter Membership was paid for via PayPal, but as of now the Charter Membership is still not activated in Sarah Baker's profile. Can someone take care of this, please?

Thank you

Verla Kay (for Sarah Baker)

Doug Heffernan

Quote from: SarahBaker on July 05, 2023, 04:55:21 PMThis morning a Charter Membership was paid for via PayPal, but as of now the Charter Membership is still not activated in Sarah Baker's profile. Can someone take care of this, please?

Thank you

Verla Kay (for Sarah Baker)

Can you try to log out and then login again?

Aleksi "Lex" Kilpinen

We are looking in to this. Thank you for your patience in the meantime.
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

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LiroyvH

Hello Verla/Sarah,

Thank you for becoming a Charter Member! We really appreciate it as it helps us keeping the projects running! :) I've looked in to it and it looks like something went wrong processing the re-activation. I have manually activated your Charter Membership now. I will send you a PM in a bit to ask for a couple of additional details that may help us troubleshoot it so it won't happen again.

Thank you for your patience, my apologies for any inconvenience and thanks again for becoming a CM! :)


- Liroy
((U + C + I)x(10 − S)) / 20xAx1 / (1 − sin(F / 10))
President/CEO of Simple Machines - Server Manager
Please do not PM for support - anything else is usually OK.

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