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SMF not sending mails

Started by kalokpara, April 02, 2024, 04:48:02 AM

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I'm new to smf
Somehow smf is not sending emails when a new reply is created
Registration-Email was send though.
I think I checked all settings responsible for sending emails
In general I want to achieve that an email is send to all users (it's an internal forum so very few users)
whenever a topic or a reply is created

Any suggestions?


Ok, i think I found out that the user has to confirm that he wants to receive emails and alerts for each topic
It is not enough to confirm that on the board, then only when a topic is created an email we be send NOT when a reply is send in this topic.
Is that right?
If, is there a way to achieve that emails will be send on any change in one board/category?




And for very good reasons

Modern laws require the USER to confirm every automated email they get added to.

The admin can not set it and as you already know, selecting the BOARD notifications  only notifies the user of new threads.  This is very much on purpose,  and if you think that your users need more, then your forum is unusual  (to sn extreme) and lies outside normal forum design/activity.

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."


Thanks for clarificaton,
yes it is a special use case
There is one option, my board is german so something like:
"Follow topics which I create or reply to"
Would this overwrite the behaviour, so that on these topics/threads the user would receive emails automatically
(if he opts in to receive emails on topics he is following)?


Diego Andrés

Yes, board and topic notifications are separate because by default a user is not 'following' or subscribed to a board, needs to be enabled for each.

When participating in a discussion/topic, they can receive notifications if the setting is set to that, but can be turned on/off individually as well.

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