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Administrator unable to access admin area

Started by WIMorrison, May 08, 2025, 02:44:22 AM

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WIMorrison

I have something very strange happening with my v2.1.4 forum as I am unable to access the admin area, being constantly asked to re-enter a password when I try to enter, despite being shown as logged in as admin. Sometimes after being asked to reenter the password I am presented with

"Session verification failed. Please try logging out and back in again, and then try again."

but sometimes I get

"Your session timed out while posting. Please go back and try again."

Additionally when some of the users login they are shown as being logged in another user, I have also seen this with the admin account.

I have switched off SMF Caching to remove this from the equation, and am at a total loss as to what on earth could be wrong. This started yesterday and it has me totally foxed. I am also going to place the forum in Maintenance Mode by editing settings.php to prevent anyone writing anything whilst I try to resolve this.

Any suggestions what could be causing this?

Doug Heffernan

Quote from: WIMorrison on May 08, 2025, 02:44:22 AMThis started yesterday and it has me totally foxed.

Were there any changes/modifications done to either the forum or the server prior to that happening? I'm asking because issues don't happen out of nowhere. Something triggers them.

Aleksi "Lex" Kilpinen

Quote from: WIMorrison on May 08, 2025, 02:44:22 AMAdditionally when some of the users login they are shown as being logged in another user, I have also seen this with the admin account.
This is a telltale sign of a server side cache not properly configured for dynamic content.
You should probably ask your host about this.
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

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