Paid Subscription Error

Started by ScopeXL, October 06, 2010, 11:56:39 AM

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ScopeXL

I received this in my error log, and the member who signed up for the paid subscription hasn't been activated yet.

Error: Unknown Paid Subscriptions transaction type.

I tried manually adding him to the subscription and SMF told me "This member is already subscribed to this subscription. Please edit their existing subscription."
This particular member is not in the list for this subscription, or even pending for it. Any ideas on how I can resolve this?

Tanks

go to the members profile and click on Actions > Paid Subscription

There you should be able to see if the member is in a peid subscription

Hope this helps

ScopeXL

Yea, finally got it going. It seems it set him up with a paid suibscription, but put him in the Finished group and the finish date was 2006, when it should have been 2011. Not sure what caused this, but anyway it seems ok now. Thank you.

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