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Is this... DNS Propagation?

Started by PokémonS, April 15, 2015, 08:59:25 AM

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PokémonS

Hi,

URL: http://pokemonstars.com/

Website's current IP address must be on 119.81.125.116 (Singapore).

But some users reported that they have redirected to the 1 years ago server, 103.6.205.188 (Indonesia1).
Also reported to the 3 months ago server, 116.90.165.138 (Indonesia2).

History:
March 2014 - Moved from Indonesia1 to USA.
September 2014 - Moved from USA to Indonesia2.
January 2015 - Moved from Indonesia2 to USA.
March 28, 2015 - Moved from USA to Singapore.

When the web is on USA, Indonesia1, and Indonesia2, the web never do anything redirect to another server exept the DNS Propagation running for only 2 days. Singapore is the best one since the hosting said it's their brand new server, and it's true, about 3x faster than previous server.




Okay so the question is...
I think it's not DNS Propagation. it has over 2 weeks since the web moved from USA to Singapore.

I know the final answer is: I must ask to the hosting, but...
What message should I send to them?

Sometimes they misunderstanding what I said.
きみと手をつなごう つらいときはもっと
ゼロからはじめよう ほら ほら 手をつなごう
みんな手をつなごう つらいときはもっと
力を合わせよう ほら ほら 手をつなごう

margarett

No, that's not DNS propagation. That takes maximum 48h worldwide, usually takes few hours.

It is some kind of DNS cache for sure. Maybe on the affected users computers. Have them running ipconfig /flushdns on the command prompt.
If it's not on their computer, it's far more complicated, as it should be something related to their ISP, not sure if your host can do something about it...
Se forem conduzir, não bebam. Se forem beber... CHAMEM-ME!!!! :D

QuoteOver 90% of all computer problems can be traced back to the interface between the keyboard and the chair

Illori

#2
https://who.is/whois/pokemonstars.com

you have 2 DNS nameservers, 1 of them is incorrect.

verify with your host which DNS nameservers you should be using.

PokémonS

Quote from: margarett on April 15, 2015, 09:07:48 AM
No, that's not DNS propagation. That takes maximum 48h worldwide, usually takes few hours.

It is some kind of DNS cache for sure. Maybe on the affected users computers. Have them running ipconfig /flushdns on the command prompt.
If it's not on their computer, it's far more complicated, as it should be something related to their ISP, not sure if your host can do something about it...

Quote from: Illori on April 15, 2015, 09:15:36 AM
https://who.is/whois/pokemonstars.com

you have 2 DNS nameservers, 1 of them is incorrect.

verify with your host which DNS nameservers you should be using.

Okay, thanks for the answers!
Actually users cannot do ipconfig /flushdns in their mobile with Opera Mini browser.

I have quote completely what Illori said.
Then I contact to host, and they terminate the web which is still on old servers.

How about now? Does the web still have inccorect DNS nameserver?
Or should I wait for 2 days for DNS cache to be clear after terminating old servers?
きみと手をつなごう つらいときはもっと
ゼロからはじめよう ほら ほら 手をつなごう
みんな手をつなごう つらいときはもっと
力を合わせよう ほら ほら 手をつなごう

Illori

from what i remember, the nameservers do look to have changed. things should be ok now if they are correct.

PokémonS

Okay, no more redirection to old server, but still waiting for more 2 days to make sure everything is okay.
きみと手をつなごう つらいときはもっと
ゼロからはじめよう ほら ほら 手をつなごう
みんな手をつなごう つらいときはもっと
力を合わせよう ほら ほら 手をつなごう

rocknroller

Selamat malam PokémonS :)

http://www.intodns.com/pokemonstars.com
QuoteYour SOA EXPIRE number is: 3600000. That is NOT OK
But i think that is not big issue.

Ricky.

It was issue with two name server, it was using kind of round-robin.

Topic should be marked as solved.

PokémonS

Okay, the problem solved! Thanks!
きみと手をつなごう つらいときはもっと
ゼロからはじめよう ほら ほら 手をつなごう
みんな手をつなごう つらいときはもっと
力を合わせよう ほら ほら 手をつなごう

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