Author Topic: White screen when posting  (Read 1700 times)

Offline mant

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White screen when posting
« on: June 07, 2016, 03:24:44 PM »

I get a blank white screen when posting to the forum - or when sending a message to a user on the forum.  I get this with two browsers, Safari and Chrome.   The only added feature to the forum is Tapatalk. 

I know that I should have a look at some type of error logs on the server.   I have enabled an error log and I see them - but its output is meaningless to me.   I don't believe there's a PHP error - although I have not ruled that out just yer.  Using phpinfo() it appears I have memory_limit set to 64MB of memory.   

I really do not know what to do from this point onward. 

I'm using Godaddy's shared "grid" hosting - linux, apache & php5. 

Here are details about the forum version and PHP.

Forum version: SMF 2.0.11 (more detailed)
Current SMF version: SMF 2.0.11
GD version: bundled (2.0.34 compatible)
MySQL version: 5.5.43-37.2-log
Alternative PHP Cache: 3.1.9
PHP: 5.2.17
Server version: Apache

Any help would be much appreciated.



Offline Shambles

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Re: White screen when posting
« Reply #1 on: June 07, 2016, 03:34:41 PM »
Upgrade to the latest Tapatalk plugin - what you described was a bug in 4.3.8

Offline mant

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Re: White screen when posting
« Reply #2 on: June 07, 2016, 05:24:25 PM »
Thanks for your help.  Upgrading to Tapatalk 4.3.9 fixed the white screen problem in Simple Machines.

Offline Kindred

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Re: White screen when posting
« Reply #3 on: June 07, 2016, 06:49:43 PM »
To be clear, your issue was not in simple machines forum... It was an issue with the tapatalk plugin
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.