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Need Help regarding the Index page...

Started by shadowkh1, November 20, 2012, 07:56:26 AM

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shadowkh1

Hi,
we r using SMF version 2.0.2 since past 2 months for our torrent Tracker and didn't face any problem untill yesterday...
The index page has just gone blank... all the other things r working fine, Messages, Topics, settings, everything, but the main index page has just gone completely blank like this...



Whereas the topics and other things r fine...


Now i would like to know that how to fix this issue??
Will we have to reinstall the whole smf again or we can replace a few files from the package, if possible...???
Tried to replace these 4 files, but nothing changed...



Awaiting help...

Regards,
          shadowkh1

Kindred

1- the title is worse than useless. When you are asking for help, use a descriptive title (like "forum index is not displaying"). "need help" just encourages people to skip over the topic because they don't know what it's about. Everyone "needs help, asap"....

2- mods installed? Url?

3- Since torrent is not a part of SMF, how is the failure of your torrent tracker an issue with your installation of smf?

4- install.php, upgrade.php and .SQL files are only used during installation or upgrade. They should be deleted after completing the installation or upgrade.
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1

Changed the topic name...
We just tried the method described in this tutorial...

http://www.simplemachines.org/community/index.php?topic=400356.msg2782585#msg2782585
now nothing is opening...
everything is blank...

Kindred

ummm...   link fail.

you tried to do WHAT, WHERE?

You did not answer my questions.
Quote from: Kindred on November 20, 2012, 09:05:03 AM
2- mods installed? Url?

3- Since torrent is not a part of SMF, how is the failure of your torrent tracker an issue with your installation of smf?

Also, please stop using fancy font/size - Just type normal posts. It makes it much easier to read.
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1

Here is the url to the forum...

http://blu-evolution.org/index.php?page=forum [nofollow]

i've repaired the link above aswell...

Kindred

#5
well, you still have not answered the biggest two questions.

Quote from: Kindred on November 20, 2012, 09:18:48 AM
Quote from: Kindred on November 20, 2012, 09:05:03 AM
2- mods installed? Url?

3- Since torrent is not a part of SMF, how is the failure of your torrent tracker an issue with your installation of smf?


page=forum is *****NOT****** a standard part of SMF. (actually, it's not part of any of the portal mods that I am familiar with, either)


Actually, as far as I can tell, that's not even SMF, since there is no SMF copyright or anything else.
Normally index.php?action=credits would pull up the smf credits page... in your case, it pulls up nothing.
Forced topic and profile links also pull up nothing. 
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1

#6
now u'll be able to see the support and credits...
http://blu-evolution.org/smf/index.php?action=admin;area=credits;fda3bbd46e=05b71f9997816303b3da4a90a98fa79c [nofollow]

it didnt pull up anything cause im trying to fix this smf and nobody can help me recover the index page

Kindred

Yes, I now see the smf copyright, but the forum is still blocked for guests....
you'll have to turn on guest viewing...
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1

u can register on the site here...
blu-evolution.org
and then u'll have the access to the forum aswell...
As it is a private tracker, we can't open it for the guests...

Kindred

well, since I don't feel like registering on a forum I'll never return to - If you'd like me to take a further look, please PM me a valid login username and password
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."


Kindred

ok.

blank white page indicates a php errror.

this suggests that you have some code that is causing the php parser itself to fail on your homepage.

you still haven't answered my original question...

Quote from: Kindred on November 20, 2012, 09:29:06 AM
Quote from: Kindred on November 20, 2012, 09:18:48 AM
Quote from: Kindred on November 20, 2012, 09:05:03 AM
2- mods installed?
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1


Kindred

I don't believe you.

I see at least one listed on the credit page...

Also, since the main index page does not fail for no reason. You obviously made some edits which contain errors.
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1

#14
Now u can see... No Mods...
plz tell me if there is a way to only keep the forum topics and threads and user data and to reinstall SMF ???

Kindred

well, I say again...

I see at least one listed on the credit page...


have you done any manual coding of the index.template.php, boardindex.template.php or index.php?

If not... then replace those files with clean files from the distribution archive.
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1

No haven't done any coding in any files...
Ok will replace and let u know when done...

Kindred

BTW: attempting to include the forum in an iframe, like you do on blu-evolution.org/index.php?page=forum is almost guaranteed to cause problems.

iframes do not play well with sessions.
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

shadowkh1

Well it was working great up until a few days ago...
We have checked the files and found that there is a repetition in the following files, so i was wondering that wether this duplication is the problem and do we need to remove them in order to fix it??? If so, which one's to remove??
Have a look plz...

Kindred

There is no duplication. There are php files and php~ files...

The php~ files are created as backups when you install a mod...  Wich begs my point again starting mods tha you have installed...

However, those files ae not the caused your problem. I still believe that someone made a change on your system which caused a php error...
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

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