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SMF's support system is not at all gud.

Started by inian.pirates, November 28, 2008, 06:01:33 AM

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inian.pirates

this should be hurting but this is the fact that Smf doesnt provide its users with a gud support system..
This is not the first time i have felt but this has become very often that topics in the '1.1.X Support' are not being replied or solved..

For example.

I wanted help in placing of a code for guest to register:-
http://www.simplemachines.org/community/index.php?topic=276633.msg1816146#msg1816146

Now this is easy because i have seen it before also that people who has asked fpor such problems are solved very quickly but mine is still not...

Then,

This:- http://www.simplemachines.org/community/index.php?topic=276013.msg1809628#msg1809628
At least staff should reply...

Then a mod request:-
http://www.simplemachines.org/community/index.php?topic=273465.msg1791214#msg1791214

No reply...

I dont know weather i am ignored or wat but that's not SMF way.. they were great earlier...

Adish - (F.L.A.M.E.R)

for the first request, people wont help you out as it is not legally bought template and you also have removed the text which is given in there by the themes maker. (theme copyright)

Secondly, the second and the third requests are same and it is available in 2.0 versions and it wont possibly develop in 1.1.x versions.

Antechinus

Quote from: inian.pirates on November 28, 2008, 06:01:33 AMthis should be hurting but this is the fact that Smf doesnt provide its users with a gud support system..
This is not the first time i have felt but this has become very often that topics in the '1.1.X Support' are not being replied or solved..

For example.

I wanted help in placing of a code for guest to register:-
http://www.simplemachines.org/community/index.php?topic=276633.msg1816146#msg1816146

Now this is easy because i have seen it before also that people who has asked fpor such problems are solved very quickly but mine is still not...

Yes it should be hurting. I remember you.  :D  That's what you get for stealing private themes and claiming them as your own. SMF provides most users with a good support system, but people tend to draw the line at thieves and liars. You stole that theme and it is not an Indian Pirates design at all.

You are now reaping the benefits of your actions. Enjoy.  :P

metallica48423

It is also in the wrong board.  Customization requests go in the boards under the customization category -- particularly SMF Coding Discussion or, in the case of themes, Graphics and Templates

The team generally does not field mod requests -- we handle the maintenance and mod approval on the customization sites.
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


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inian.pirates

this should have been mentioned by you earlier that you all dont allow stolen themes... but i am not all, let me remind you...

PacificWx

i would have thought it would be obvious that stolen themes would be unacceptable

aishaweb

"hey, microsoft, your support suxxorz when it cumz to pirated versions of Vista, you should have told me this before i stole it!"


::)

Relyana

Quote from: aishaweb on November 30, 2008, 04:25:57 AM
"hey, microsoft, your support suxxorz when it cumz to pirated versions of Vista, you should have told me this before i stole it!"


::)

+1

Why are warez sites allowed to "show off" here anyway ? First a warez site in the showcase (and the owner admitted that that's illegal and tried to prove that there are other illegal sites using smf as an excuse) ... now this one blaming it all on the lack of ... go figure ... support here. So pathetic !

swtdivalove

What gets me is that they believe that they can just use another email address and register on the site and everything is hunky-dory when in all actuality of it, they continuously get caught, but too dumb to realize it.

SMF support is one of the best, if not the VERY best.

No where else do you get this kind of support, especially from a non-profit, non-wage/salary, free software vendor.

Oldiesmann

Quote from: Relyana on November 30, 2008, 04:46:19 AM
Quote from: aishaweb on November 30, 2008, 04:25:57 AM
"hey, microsoft, your support suxxorz when it cumz to pirated versions of Vista, you should have told me this before i stole it!"


::)

+1

Why are warez sites allowed to "show off" here anyway ? First a warez site in the showcase (and the owner admitted that that's illegal and tried to prove that there are other illegal sites using smf as an excuse) ... now this one blaming it all on the lack of ... go figure ... support here. So pathetic !

It shouldn't have ever been approved for the showcase board. We don't allow warez sites there.

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