Notifications & boards

[queenmychl]

Hopefully I will be able to explain this correctly.

We are running 1.1.7 with no mods, using the default theme.

We have a number of different forums within the board (or vice versa depending on your terminology)

Each forum has it's own permission group.  For example, we would have groups S100, S500, S520, S800.  Each group can only see that group (S100 doesn't see the other groups) and Announcements, testing, ask the admin, and another forum.

We also have a forum called "discuss maint".  This forum is not included in any permissions.

We have gone into admin>themes & layout>reset options>reset all members current options and set everyone to "Turn notification on when you post or reply to a topic.".

With each forum being set to notify (both testing and discus maint), when a new post is put into discus maint, an email is received.  When a post is put into testing, it is not received.

I've searched the forums for solutions, and seems many have the same issue of not receiving notifications (even with "notify" being enabled), but have not found a solution.

Hoping for some help, as the users are getting frustrated that they aren't getting the notifications (even on topics they have set to notify).

Thanks in advance!!

[NEMINI]

once you get one notification you will not receive another one until you visit the forum again.

[queenmychl]

Yes, I do understand that.  However, these are people that have gone and read everything, and are not receiving new notifications. 

[queenmychl]

Any other suggestions??

I am having users get upset with me about this. 

For example we have forum A.  User L and M both have this forum set to notify.  User M posted a reply to a topic in forum A and another user posted a reply to the same topic after user M posted his reply.  User L got both notifications, user M got no notifications.

[dogbytes]

I want to chime in here -- I work with queenmychl and what I think we need to do is to code into the php a checkbox to automatically be "checked".....if we set the membergroups permissions to allow them to "announce" an e-mail, is there a way in the code to have that box already be checked so the e-mail automatically "announces"?  This is assuming, of course, that "announcing" sends an e-mail notification out to everyone that has access to that particular set of topics -- please straighten me out on that if wrong.

Please help! 

Thanks,
Brad

[dogbytes]

*bump*

[greyknight17]

With each forum being set to notify (both testing and discus maint), when a new post is put into discus maint, an email is received.  When a post is put into testing, it is not received.

Can you go into the testing board and click on Notify button again to see what it asks you? See if it says enable or disable. It should say are you sure you want to disable notifications (assuming it was enabled correctly the first time).

If you want to set it to automatically check the announce topic box for new topics, try the following. Open up /Themes/default/Post.template.php:

Code (Search for) Select Expand

<td class="smalltext"><label for="check_announce"><input type="checkbox" name="announce_topic" id="check_announce" value="1" class="check" /> ' . $txt['announce_topic'] . '</label></td>

Code (Replace with) Select Expand

<td class="smalltext"><label for="check_announce"><input type="checkbox" name="announce_topic" id="check_announce" value="1" class="check" checked="checked" /> ' . $txt['announce_topic'] . '</label></td>