White - refresh - refresh - page loads

[loplo]

Hey guys,
my forum is acting strange, lately.
Pretty often the members are getting the "white page", but after insisting on F5, CTR+R, refresh button the forum loads and in works.
Does anyone know about this issue? Is there a workaround?
Any input is appreciated.

[Burke ♞ Knight]

What web host are you using?


Are you using the latest version of SMF?
Any Mods installed?
Are you using a custom theme?
Any errors in the error logs? Apache, PHP, SMF?

[loplo]

The host is not freeware, provided by www.smart-hosting.ro
SMF version: 2.0.6
Theme used: curve
Mods: only SMF 2.0.3 Update
The only things related to the forum, in the cpanel error log, are these:
[Sun Dec 01 16:52:55 2013] [error] [client *******] File does not exist: /home/*******/public_html/forum/404.shtml
[Sun Dec 01 16:14:12 2013] [error] [client *******] File does not exist: /home/*******/public_html/forum/favicon.ico

As far as I'm aware, these issues appeared after updating to 2.0.6.

[Chas Large]

Well the two errors are pretty meaningless in regard to white paging. The first just means you don't have a "page not found" page configured, you can configure that through your CPanel if you have that.

The second is a missing favicon, so if you have one for your site, it needs to go into your public HTML directory of your site.

White pages typically point to poor serving of the site to the web, i.e,  your server resources are low or the ip is shared too much, thus the users access to the site cannot get to the site because the server is too busy.

Are you using an reasonable hosting package? does your server meet the recommendations for SMF, the PHP and Mysql recommendations? check the on-line manual for recommended server configuration. You may be able to get your hosting company to up the spec in order to meet them.

[jakes_t]

Sounds like a problem i had - turning off host name lookups fixed it.

http://www.simplemachines.org/community/index.php?topic=514070.0;topicseen

[loplo]

SMF recommended vs what I have:

max_input_time set to a value of at least 30 - I have 60
post_max_size and upload_max_filesize set to the size of the largest attachments you wish to be able to upload. - 150M
memory_limit set to at least 8M. - 256M
max_execution_time set to at least 15. - 30
register_globals set to Off. - Off
session.use_trans_sid set to Off. - can't find
safe mode disabled, or PHP suExec enabled. - safe mode off
BCMath library enabled for using the OpenID registration method. - can't find

Apache version   2.2.25
PHP version   5.2.17
MySQL version   5.1.70-cll

I think I meet the minimum requirements.

jakes_t, I'm turning off the host name lookups right now. Let's see if it works.