Don't get e-mail notifications

[RML]

Since I upgraded my forum from 2.1 RC3 to 2.1.1 I don't get e-mail notifications when I get Private Message and when a new member is join to the forum. I asked some of my members and they don't get e-mail about their new PM either. Before the upgrade I got e-mail about new PMs and new members. What could be cause this?

[Aleksi "Lex" Kilpinen]

Check your own notification preferences, most notifications I believe are defaulted to alerts.

[Arantor]

Also check how long the mail queue is.

[RML]

Check your own notification preferences

I checked it, all the settings are the same as tehy were before the updrage. I have enabled the e-mail notifications.

Also check how long the mail queue is.

Queue length is set for 0

[Aleksi "Lex" Kilpinen]

In that case I would assume the emails are being filtered in one end or the other. Are you using PHP or SMTP? Sometimes simply switching to SMTP will fix issues like this.

[RML]

Are you using PHP or SMTP?

I'm using PHP, but I used it before the upgrad too and I got e-mail notifications about PM (and my users got too, but now they don't get) and if a new user registered.

[Steve]

Meaning you don't want to try to switch to SMTP to see if the problem corrects itself?

Remember, 2.1.1 is a different ballgame than 2.0.x ... a lot of things work differently. What harm is there in trying it?

[RML]

Meaning you don't want to try to switch to SMTP

I didn't say that. But as I said I didn't upgrade from 2.0 but 2.1 RC3. I'm using 2.1 since the 2.1 RC1 was released and never had problem with e-mail notofocations with using PHP settings. So, because I never used SMTP, would you tell me how to set up that? What server name, port and user name I have to use? Where can I find them?

[Aleksi "Lex" Kilpinen]

The exact settings depend on your e-mail provider. It is much like setting up an email client on your computer or phone.
 

[Shambles]

Do you have access to cPanel in your host account?

If you do, there may be a "Track Delivery" option under the "Email" section to discover what, if any, delivery messages are being received or rejected.

[RML]

@ Aleksi "Lex" Kilpinen - I tried that but didn't help. In my error log I got the "Mail server response codes could not be retrieved" error message.

@Shambles - I cheked that option but there wasn't any information, the list is empty.

[Shambles]

@Shambles - I cheked that option but there wasn't any information, the list is empty.

So the list doesn't even show successful email deliveries? That, in itself, is spooky and deserves a query to your host.