News:

Wondering if this will always be free?  See why free is better.

Main Menu

Internal Server Error-Help!

Started by Fall3nangel, January 08, 2008, 12:41:13 PM

Previous topic - Next topic

Fall3nangel

I can't get onto my forums site, and nobody can, without this error!

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.39 Server at fall3nangel.com Port 80



i haven't altered or changed anything, everything was all running fine, have I now lost my forum?

DavidCT

#1
Your server host may have upgraded their security.  Make a simple PHP script to see if it runs without that error... (assuming you don't use PHP elsewhere, run it in a different folder)

<?
print 'It works';
?>

If that runs, I guess this isn't it.  If it causes the same error, try changing file/folder permissions...

777 to 755
666 to 644
etc (remove public/group write/modify ability)

SlammedDime

I would simply do as the error message indicates, contact your host.  A 500 error means something is wrong with the server, or a script is trying to do something it shouldn't.  Its unlikely that SMF is doing something it shouldn't, which leaves a server issue at hand.  Unfortunately, there's nothing that we here can do.
SlammedDime
Former Lead Customizer
BitBucket Projects
GeekStorage.com Hosting
                      My Mods
SimpleSEF
Ajax Quick Reply
Sitemap
more...
                     

Fall3nangel

Quote from: DavidCT on January 08, 2008, 01:12:41 PM
Your server host may have upgraded their security.  Make a simple PHP script to see if it runs without that error... (assuming you don't use PHP elsewhere, run it in a different folder)

<?
print 'It works';
?>




Sorry for being a complete numpty, but how do I do that? and where do I put it? ty ;)

DavidCT

#4
Create a file, maybe named test.php, using notepad or whatever and add that routine.  You may be able to just rename a .html file to .php and see if it can be displayed.  I know my host changed an apache setting for security and if my space had 777 folders it caused that error.

It can be run in your main public_html folder - yoursite.com/test.php

Or you could do as the previous post said, contact your host and see if they made any changes.

(the server change is when they use the "suexec" wrapper for PHP apps, just like with CGI)

Fall3nangel

It works in my main main public_html folder, but it won't work in my forums folder, it comes up with the same error. My other site works that doesn't have a forum, that is still up and running ok, but the forums aren't working  :'(


I've contacted my host and i'm just waiting for a reply ;)

DavidCT

Sounds like file/folder permission problems, like I said.  Try changing 777 to 755 and 666 to 644 and see if it fixes it (alot of changes, I know)

Fall3nangel

ok, i'll try that, I did start trying that before but in the forums folder, it wouldn't let me change the index in the theme folder, it said Operation not permitted. Thankyou for helping!

Fall3nangel

Thankyou so much for your help! it's fixed! it was the main forum folder, as soon as I changed it to 755 it worked! soooooo very much appreciated! you're a star!  O:)

Advertisement: