Host suspended me, blamed SMF... help?

Started by roughkut, July 13, 2010, 10:59:23 PM

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roughkut

I don't know what I'm supposed to do here. Host suspended me, gave me a log and said my SMF script is overloading the SQL.

Can anyone decipher this?


Kill Em All

It looks like Wordpress was also in the loop on this. Did you possibly bridge the two together? I also saw a possible invision board entry.


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roughkut

I haven't bridged WP with SMF that I know of.

I'm just not sure where to start "fixing" this. I've been using SMF for quite sometime without my host saying anything.

Aleksi "Lex" Kilpinen

First, who is your host? Based on your domain info I'm guessing it's WebHostingBuzz which definitely looks like an overseller to me,
so I'd start by recommending you to start finding yourself a decent host.  Other than that, http://roughkut.com/kamp_v3/index.php seems to work just fine for me :o
Slava
Ukraini!
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roughkut

Well, they unsuspended me so I can "fix" the problem. But I don't really know what the problem is.

I have a few hundred members, nothing much at all. I had thousands of people that I deleted today, but only a couple hundred are active. Never really more than 80-90 per day not including guests.

I don't understand how my SMF is using so much SQL all of a sudden, my forums have been MUCH more active than they are right now with no problems.

Aleksi "Lex" Kilpinen

Yeah, I took a look at your stats and your forum is really quite small. Any mods installed that could cause extra traffic to the database?
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

peta-sucks.com

I had the same (or at last similar) problem earlier this year.

Host suspended my account on the grounds that I was "overloading the server" and refused to unsuspend it unless I upgraded to a dedicated server.

I found myself a new host.

roughkut

Any good recommendations for a host then?

Kill Em All



My Site: KEAGaming.com

Manual Installation of Mods
Prevent Spam and Forum Attacks
Please do not PM or email me for support unless offered, help should be publicly displayed to others.

titanicboss

I had this problem a few months ago were my host Catalyst 2 were they turend my sql off and didnt inform me why till i got in touch with them when i got a man just saying its crashing the server and that the software was leaving too many ports open! I spoke to my friend from the code team uk who had a word with them as i was losing my rag with them and he explained to them its opene source the main site was fine as thats running CMS and so they blaimed it on SMF. So i uninstalled the update which was out at the time which i think was 2.0.1 and its been fine ever since how ever its got slow all of a sudden.

I will also say dont go with catalyst 2 expensive and you dont get alot for your moneyb

Acans

Quote from: roughkut on July 14, 2010, 01:32:30 AM
Any good recommendations for a host then?

www.hosting-asap.com

Its a small host, but the owner is really down to earth, check it out.
"The Book of Arantor, 17:3-5
  And I said unto him, thy database query shalt always be sent by the messenger of $smcFunc
  And $smcFunc shall protect you against injections and evil
  And so it came to pass that mysql_query was declared deprecated and even though he says he is not
  dead yet, the time was soon to come to pass when mysql_query shall be gone and no more

CapadY

I didn't look at the log but do you use a shoutbox or a forum ?
Please, don't PM me for support unless invited.
If you don't understand this, you will be blacklisted.

Adish - (F.L.A.M.E.R)

Are you still looking for a host? I can move your request to the Hosting Board so you can get better offers.

titanicboss

id like a host that gives valuye for the moeny you pay to be hoenst

DoctorMalboro


Forum Labs

most webhost are not optimized to host forums. forums use more resources than a normal website. there is nothing much you can do but to move to a new host. there is a hosting board here at smf where you can find hosts that can handle your forum.
Premium Support & Services for SMF

madman71

Hawkhost and dont over sell from what it sounds like.

jphilipson

Yeah, looking at the logs you posted it's causing slow queries, on "their server". That host is an over seller, and one going for a large market share, tons of customers. Typically these hosts offer unlimited space and bandwidth, but restrict the users with their "resource usage policies".

On the other hand, it is quite possible that something is misconfigured on your forum causing the slow-queries - but the info they have provided is not enough to go by. Looking at the entries, I'd say it's their server's bad performance causing the slow queries. Most likely they have any overloaded server they are trying to clean up, so they are looking at these logs for abusers. However, because the server is probably overloaded, this is causing your queries to run slow.

Like other said already - look for a new host with well managed servers - or one that can at least offer more assistance diagnosing the problem.

Deaks

roughkut as you have not posted in well over a month I am assuming you no longer need assistance, I have marked this as solved until you can update us of the status.
~~~~
Former SMF Project Manager
Former SMF Customizer

"For as lang as hunner o us is in life, in nae wey
will we thole the Soothron tae owergang us. In truth it isna for glory, or wealth, or
honours that we fecht, but for freedom alane, that nae honest cheil gies up but wi life
itsel."

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