No emails sent from 2.0.18

Started by Ratmanz, March 06, 2021, 05:28:55 AM

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Ratmanz

March 06, 2021, 05:28:55 AM
Just set up a forum and it will not send out emails for activation nor if I try to email a member from thier profile

I have tried the testmail.php and had success screen but no email recieved

Aleksi "Lex" Kilpinen

#1
March 06, 2021, 05:48:55 AM
3 things you can do.
1) Try to send mail to a different mail service than you have been testing with. Some services may block you for almost whatever reasons.
2) Use SMTP and see if this works better.
3) Contact your host and explain you currently cannot send mail from your forum.

https://wiki.simplemachines.org/smf/E-Mails_-_Why_are_members_not_getting_emails_sent_from_the_forum
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

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Ratmanz

#2
March 06, 2021, 06:09:49 AM
Hi, I have tied all of that so far

Ratmanz

#3
March 06, 2021, 06:12:50 AM
Database is also not sending activation emails out to people so they can not activate there accounts

Aleksi "Lex" Kilpinen

#4
March 06, 2021, 06:33:46 AM
Quote from: Ratmanz on March 06, 2021, 06:09:49 AM
Hi, I have tied all of that so far
Okay, so what is your forum's sender address? Is it an address that is on the same domain as the forum?
What SMTP service did you try? Are you able to send mail from that service using SMTP outside your forum?
What did your host tell you when you contacted them?
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

Ratmanz

#5
March 06, 2021, 06:04:43 PM
the sender address is the same as the domain address
I have tried my smtp address for the domain when setting up the emails and also one from hostpapa

Ratmanz

#6
March 06, 2021, 06:09:01 PM
It's the settings in admin/maintenance/mail/settings that I should be altering?

Aleksi "Lex" Kilpinen

#7
March 07, 2021, 12:48:01 AM
Quote from: Ratmanz on March 06, 2021, 06:09:01 PM
It's the settings in admin/maintenance/mail/settings that I should be altering?
Yes. This is where you are able to set the mail settings.
The sending address is defined in Admin -> Configuration -> Server Settings -> General: "Webmaster Email Address"
Quote from: Ratmanz on March 06, 2021, 06:04:43 PM
the sender address is the same as the domain address
I have tried my smtp address for the domain when setting up the emails and also one from hostpapa
Have you checked your error logs, does anything appear there when you try to send mail?
Also,
Quote from: Aleksi "Lex" Kilpinen on March 06, 2021, 06:33:46 AM
What did your host tell you when you contacted them?
This is very much sounding like an issue with the host to be honest.
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

SpacePhoenix

#8
March 07, 2021, 01:42:38 AM
Have you tried using a stand-alone email test script to see if it's just SMF that's got trouble sending emails?
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