500 Server Internal Error - HELP!

Started by Ims333, June 24, 2010, 10:21:00 AM

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Ims333

Ok so I went everyone and pretty much, do me did everything. I changed file permissions and still the same. So what I ended up doing is made a 500.shtml and the page is blank. I really have no where to turn. This is what my page says:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[Thu Jun 24 15:14:11 2010] [error] [client 79.132.119.27] File does not exist: /home/thelemen/public_html/500.shtml, referer: http://thelements.info/forums/index.php
[Thu Jun 24 15:14:11 2010] [error] [client 79.132.119.27] SoftException in Application.cpp:601: Directory "/home/thelemen/public_html/forums" is writeable by group, referer: http://thelements.info/forums/index.php
[Thu Jun 24 15:12:09 2010] [error] [client 67.244.90.209] File does not exist: /home/thelemen/public_html/500.shtml
[Thu Jun 24 15:12:09 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:601: Directory "/home/thelemen/public_html/forums" is writeable by group
[Thu Jun 24 15:12:08 2010] [error] [client 67.244.90.209] File does not exist: /home/thelemen/public_html/500.shtml
[Thu Jun 24 15:12:08 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:601: Directory "/home/thelemen/public_html/forums" is writeable by group
[Thu Jun 24 15:09:05 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:601: Directory "/home/thelemen/public_html/forums" is writeable by group
[Thu Jun 24 15:09:04 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:601: Directory "/home/thelemen/public_html/forums" is writeable by group
[Thu Jun 24 15:08:55 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:256: File "/home/thelemen/public_html/forums/index.php" is writeable by group
[Thu Jun 24 15:08:54 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:256: File "/home/thelemen/public_html/forums/index.php" is writeable by group
[Thu Jun 24 15:08:26 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:256: File "/home/thelemen/public_html/forums/index.php" is writeable by group
[Thu Jun 24 15:04:55 2010] [error] [client 67.244.90.209] SoftException in Application.cpp:256: File "/home/thelemen/public_html/forums/index.php" is writeable by group, referer: http://thelements.info/

JBlaze

CHMOD your ./forums/index.php file to 755
Jason Clemons
Former Team Member 2009 - 2012

Ims333


YogiBear

Welcome Ims,

Could be worth mentioning this to your hosting company who will take a look their end and be able to see why the error.
SMF v2.1.3  Mods : Snow & Garland v1.4,  PHP  v.7.4.33

JBlaze

OK, try CHMODding it to either 666 or 644. It's due to the fact that the permissions on index.php are too high and that's why it's giving the error.
Jason Clemons
Former Team Member 2009 - 2012

Ims333

Quote from: JBlaze on June 24, 2010, 01:39:50 PM
OK, try CHMODding it to either 666 or 644. It's due to the fact that the permissions on index.php are too high and that's why it's giving the error.

Still. Im going to contact the host.

Ims333

Ok, I'm going to tell everyone how I solved this.
It ended up being a .htaccess problem. Some .htaccess weren't working properly and some where deleted.
What you have to is download a backup of the Database.
Delete the forum.
Delete the database (MySQL).
Reinstall database (Leave blank).
Install forum using database.
Install all of your themes.
Go to phpMyAdmin (Given by host).
Go to the database (default smf)
On the top right click operations.
Browse for the archive of the backup.
Install the backup and then go to your forum and everything should be like before.
Very long time, but its worth it.
All users are back to normal, and go ahead and put repair_settings.php on the folder of the forum.
Open it, fix all the directories, etc, then everything should work fine. Packages may get deleted, but always reinstallable.

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