Multiple accounts with same details

[Shambles]

I meant the plugin setting "Automatic approval for user registered from Tapatalk"

Automatically Approve Verified Tapatalk Members.

The plugin code has its own createUser function - just a thought...

[Gryzor]

Yeah, I know how crappy TT is in that regard, but I repeat, he did it from his PC, not from Tapatalk.

[Kindred]

Well, for one thing, when we ask for the mod list...  please post it in the message as text... not as an image, and attachment or as a link to a google doc.

Your issue is, almost 100% definitely due to tapatalk.

[Gryzor]

Apologies, I posted it on Sheets because it's easier to read there,won't repeat.

As for TT... again, he didn't register with it. As a matter of fact TT reports no registrations through it for this week, so how could it be?

[oOo--STAR--oOo]

Apologies, I posted it on Sheets because it's easier to read there,won't repeat.

As for TT... again, he didn't register with it. As a matter of fact TT reports no registrations through it for this week, so how could it be?

This is a hard one because SMF is not supposed to function like that. You are not supposed to be-able to use the same email OR username so the fact he did both is like breaking 2 of the normal rules when creating accounts. So if the accounts are indeed matching, it does seem like an error within your source.

Possibly related to TapaTalk, I can't comment too much in regards to TapaTalk because I have never used it.. Maybe it is in some way interfering with your registration. I dunno..

Its not supposed to be possible and the fact we can't recreate it makes it even harder for us to find a solution. Can you re create a user with the exact same details again?

Can the member who did it, do it again. With tech, anything is possible, if its just a one off, I would be fine with that. If its a continuing problem then it would need looking into.

[Gryzor]

As I said, I did try creating multiple accounts and it prevented me from doing so... I'll ask the member to try again and report!

[live627]

You mentioned that the user had connectivity issues, and someone suggested server lag. Both of those conditions may have prompted the user to send the same request multiple times, causing race conditions where some codded might run many times while the original request didn't finish, confusing teh checks and balances.

Creating unique indexes in the database on both `member_name` and `email_address` will prevent duplicates.

A bloated banlist also seems to slow the registration process.

[Aye Aye]

Maybe the Topic Starter should ask that user with the multiple accounts to try an create another couple of accounts using exactly the same username and email address.

[lurkalot]

Maybe the Topic Starter should ask that user with the multiple accounts to try an create another couple of accounts using exactly the same username and email address.

... I'll ask the member to try again and report!