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Blank pages after restore backup after failed installation 2.1.1

Started by jacbier, February 18, 2022, 11:08:00 AM

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jacbier

Quote from: Sir Osis of Liver on February 20, 2022, 10:01:32 PMIn repair_settings did you set all users to default theme?

I can not do that. Repair settings doesn't show anything about the theme. As a result, simply nothing can be set.
You cannot view this attachment.

Sir Osis of Liver

Your forum is loading without css.  Can you login as admin?  If so you should be able to get into ACP (with some difficulty) and check theme settings.  If you can login but can't get to it, pm your admin user/password and I'll have a look.  Just on for a short time right now, will be back on tonight (NY time).
"The best laid schemes o' mice an' men / Gang aft a-gley." - Robert Burns

Kindred

If repair_settings.php is not showing theme directories, then test indicates that you have bad DATABASE connection information.

The theme data is stored in the database.
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Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

jacbier

Quote from: Sir Osis of Liver on February 21, 2022, 11:54:55 AMYour forum is loading without css.  Can you login as admin?  If so you should be able to get into ACP (with some difficulty) and check theme settings.  If you can login but can't get to it, pm your admin user/password and I'll have a look.  Just on for a short time right now, will be back on tonight (NY time).


I can no longer log in. This also does not work after restoring old backups. Backups with 2.018 and 2.0.19.
I'm going crazy. How is it possible that you have a working forum, backups are made of it and that if you restore it, the forum no longer works.
Incomprehensible to me.
The backups are made automatically by the hoster and you can restore backups for up to 60 days. But if those backups are not usable, it is of no use...

jacbier

Quote from: Kindred on February 21, 2022, 03:22:41 PMIf repair_settings.php is not showing theme directories, then test indicates that you have bad DATABASE connection information.

The theme data is stored in the database.

More and more I get the idea that something is wrong at the server level.

The host is not expensive. You get a lot. But the service leaves a lot to be desired.

Doug Heffernan

Quote from: jacbier on February 21, 2022, 03:37:12 PM
Quote from: Sir Osis of Liver on February 21, 2022, 11:54:55 AMYour forum is loading without css.  Can you login as admin?  If so you should be able to get into ACP (with some difficulty) and check theme settings.  If you can login but can't get to it, pm your admin user/password and I'll have a look.  Just on for a short time right now, will be back on tonight (NY time).


I can no longer log in. This also does not work after restoring old backups. Backups with 2.018 and 2.0.19.
I'm going crazy. How is it possible that you have a working forum, backups are made of it and that if you restore it, the forum no longer works.
Incomprehensible to me.
The backups are made automatically by the hoster and you can restore backups for up to 60 days. But if those backups are not usable, it is of no use...

That is why it is very important to do the backups yourself and check them too to make sure that they are done properly. One must not rely on their host only for backups.

Can you upload the repair_settings.php file and send me the url in a pm so I could have a look for myself and see what info it displays? Or you can post a full screenshot of it here as well, but blur out the db info.

Sir Osis of Liver

It's connecting to the database, but db appears to be trashed. :( 

jacbier, do you have a local db backup?


Preview is hanging again, 61.214 seconds.
"The best laid schemes o' mice an' men / Gang aft a-gley." - Robert Burns

jacbier

Quote from: Doug Heffernan on February 21, 2022, 04:52:33 PMThat is why it is very important to do the backups yourself and check them too to make sure that they are done properly. One must not rely on their host only for backups.

Can you upload the repair_settings.php file and send me the url in a pm so I could have a look for myself and see what info it displays? Or you can post a full screenshot of it here as well, but blur out the db info.
I went to another hoster 5 weeks ago. The problem is that I can download backups but not upload. I then get a gateway timeout because the file is too large (570 MB)...
The host is cheap. You get a lot for your money, but some things are not ideal.

It is a very large and old forum with 10,000 members. 1 of the members has offered to help. He has experience as a web designer. I sent my backup to him. It seems he managed to get the forum (SMF 2.1.1) up and running on his server. The paths to the themes were not correct. Furthermore, there were some problems with outdated language files. He also noticed a few errors in the database migration. There are still a few things that need to be sorted out. But it's going in the right direction.
I'll have to ask the hoster to put the database on server when it's ready. So unfortunately I can't.

@rjen

There is a tool that can help with uploading a large database: bigdump

I used it before (al be at it was a while ago)

See for explanation (dutch):
https://www.antagonist.nl/help/nl/webhosting/advanced/bigdump
Running SMF 2.1 with latest TinyPortal at www.fjr-club.nl
Testing SMF 2.1 with next version TinyPortal at test.fjr-club.nl

jacbier

Quote from: @rjen on February 22, 2022, 09:27:53 AMThere is a tool that can help with uploading a large database: bigdump

I used it before (al be at it was a while ago)

See for explanation (dutch):
https://www.antagonist.nl/help/nl/webhosting/advanced/bigdump

Thanks.

Doug Heffernan

Quote from: @rjen on February 22, 2022, 09:27:53 AMThere is a tool that can help with uploading a large database: bigdump

I used it before (al be at it was a while ago)

See for explanation (dutch):
https://www.antagonist.nl/help/nl/webhosting/advanced/bigdump

Indeed. It handles large db import very well.

Doug Heffernan

Quote from: jacbier on February 22, 2022, 09:15:51 AM
Quote from: Doug Heffernan on February 21, 2022, 04:52:33 PMThat is why it is very important to do the backups yourself and check them too to make sure that they are done properly. One must not rely on their host only for backups.

Can you upload the repair_settings.php file and send me the url in a pm so I could have a look for myself and see what info it displays? Or you can post a full screenshot of it here as well, but blur out the db info.
I went to another hoster 5 weeks ago. The problem is that I can download backups but not upload. I then get a gateway timeout because the file is too large (570 MB)...
The host is cheap. You get a lot for your money, but some things are not ideal.

It is a very large and old forum with 10,000 members. 1 of the members has offered to help. He has experience as a web designer. I sent my backup to him. It seems he managed to get the forum (SMF 2.1.1) up and running on his server. The paths to the themes were not correct. Furthermore, there were some problems with outdated language files. He also noticed a few errors in the database migration. There are still a few things that need to be sorted out. But it's going in the right direction.
I'll have to ask the hoster to put the database on server when it's ready. So unfortunately I can't.

It looks like things are going in the right direction then. Glad to hear that.

Sir Osis of Liver

Restoring server backups does not require uploading anything, backups are stored on the same or a different server, but it's all in house.  You can increase settings in php.ini (or via cpanel) to allow larger uploads.  Utilities such as BigDump and MySQLDumper do not work on all servers, they may be blocked or timed out, but worth a try.
"The best laid schemes o' mice an' men / Gang aft a-gley." - Robert Burns

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