Uninstalled Simple Portal, broke whole site!

[WantSome]

Hi!

Running 2.0.19, clicked uninstall on Simple Portal in order to reinstall the latest version, now I'm getting this error...

"This page isn't working right nowwww.wantsome.co.uk can't currently handle this request.
HTTP ERROR 500"

When I tried to uninstall there were no test errors.

Any tips?

Thanks
WS

[Doug Heffernan]

Try to overwrite all your forum files with a fresh set from the large 2.0.19 upgrade package minust the upgrade files and see if it would help. Note that this will uninstall all your other mods and undo any manual edits that might have been done to the files.

[WantSome]

Hi Doug,

Before I saw your comment, I went ahead and did a manual parse of the simple portal stuff from https://custom.simplemachines.org/index.php?mod=1104;sa=parse

My forum is now 'accessible' except no matter what I try to access it gives me this error:
"An Error Has Occurred!
Call to undefined function sportal_init()"

I have a lot of mods and manual edits so I would prefer to avoid doing the large upgrade replacement if possible.  If you think that's the only way, I'll go ahead with it.

But first, could you tell me if the above error clarifies anything?

[Doug Heffernan]

But first, could you tell me if the above error clarifies anything?

I am not familiar with that mod as I don't use it myself. It would be better if you posted about this at that mod's support topic/forum. As per our rules, all mods/themes support questions should be asked at thier support topics/forums.

[Steve]

https://www.simplemachines.org/community/index.php?topic=227599.0

[Kindred]

If you manually Uninstaller, then you need to also manually remove the hooks from the database

[WantSome]

If you manually Uninstaller, then you need to also manually remove the hooks from the database

Hi Kindred
I used the package uninstaller to uninstall the package.  Then I used the parser to reinstall it, thinking the uninstall hadn't worked.  Now the forum is visible but I get that error wherever I click.

But first, could you tell me if the above error clarifies anything?

I am not familiar with that mod as I don't use it myself. It would be better if you posted about this at that mod's support topic/forum. As per our rules, all mods/themes support questions should be asked at thier support topics/forums.

Hi Dough. Thanks for your help so far I'll post in the support topic.

[Kindred]

well, either you have hooks looking for code that doesn't exist -- or you have code in sMF files looking for SimplePortal code or files that don't exist...


So...   if the mod is installed -- you need to manually check each step of the install -- not only code changes to smf files -- but correctly uploading the custom files AND correctly adding the hooks in the database

[WantSome]

Hi Kindred,

I've double checked the code from the manual parse install and it appears correct so I think it must be the hooks.

I don't know how to check this can you walk me through?

[WantSome]

Welp.  That's embarassing.

What must have happened is as follows:

When I was copying files into my server, I must have been copying them from the zipped folder on my desktop.  i.e. blank files were loaded into the server.  I redid the entire parse exercise now, and copies unzipped folders into my server files and things are working again.

so... user error.

nevermind me.

Thanks for all your help everyone.  I'll mark this as closed and start a new topic if there are any further issues.

[Steve]

user error

We've all done it so you're not alone.