Problems Recognizing Members-HELP Please 12/19/05

[the_growling_one]

I've got a couple of members that aren't being recognized when I try and send them Private Messages. They show in the Membership list, but just aren't being found when I respond or send a new message to them. I just installed the software last night, and everything else seems fine. Just not able to find some members.

Any ideas?

Thanks!

[redone]

Can you find them by viewing members from your admin panel of SMF?

Have they possibly deleted there own accounts for some reason? There is no reason members should be missing unless they have either deleted there own accounts or your database is corrupt for some reason.

Do you have a backup? If you do when you view your backup do you see the members there?

[the_growling_one]

Can you find them by viewing members from your admin panel of SMF?

Yes, they are all there.

Have they possibly deleted there own accounts for some reason?

No

Do you have a backup?

Not that I know of. How do I do this?



Sorry it took so long to respond. Just been dealing with it. Thanks!

[Thantos]

Can you provide us with a link to the forum?

[the_growling_one]

Can you provide us with a link to the forum?

http://www.tigerslair.org/Forum

[Fizzy]

I just visited the site and noticed the key stats

Posts in  Topics by  Members
Latest Member:

All blank ! It's a theme problem. What version was the theme written for?
Try sending your members a PM using default template.

[JayBachatero]

I just visited the site and noticed the key stats

Posts in  Topics by  Members
Latest Member:

All blank !

This is why
http://www.tigerslair.org/Forum/Themes/deforange/style.css?rc1
http://www.tigerslair.org/Forum/Themes/default/script.js?rc1

Theme is not compatible with 1.0.5.  He is using a 1.1 theme on 1.0.5.
http://www.tigerslair.org/Forum/index.php?theme=1

[the_growling_one]

Okay, I downloaded one that said it was compatible with 1.0.5, and I still can't PM some members. 

[JayBachatero]

Do the members have any special characters in their name?
Can you PM other users?

[the_growling_one]

I can PM some members, and an example of one of the members it can't find is OrangeBlood. No one else has any special characters either.

[JayBachatero]

Can you please provide me with a test account?

[the_growling_one]

Should I make you an Administrator?

[JayBachatero]

Yes make me and admin to check error logs.  PM me the info.  Also list other users that you cannot PM.

[JayBachatero]

Ok I logged in and checked and its only an error when seinding to OrangeBlood.  I did some maintenance and nothing.  I will foward this to a Dev.  leave that account active so that they can take a look at it.

-JayBachatero

[the_growling_one]

There's at least 1 more member, TigerSpize that I'm not able to send to.

[Oldiesmann]

Apparently MySQL 4.1.11 is case-sensitive. SMF is making the username lowercase, but because the actual username is "OrangeBlood" and not "orangeblood", MySQL isn't finding it.

Try this:

Sources/Subs-Auth.php

Find

Code Select Expand

$names[$i] = addslashes(trim(strtolower($name)));

Replace

Code Select Expand

$names[$i] = addslashes(trim($name));

That should fix your problem.

[the_growling_one]

Found it, replaced it, still the same problem 

[the_growling_one]

Apparently MySQL 4.1.11 is case-sensitive. SMF is making the username lowercase, but because the actual username is "OrangeBlood" and not "orangeblood", MySQL isn't finding it.

Try this:

Sources/Subs-Auth.php

Find

Code Select Expand

$names[$i] = addslashes(trim(strtolower($name)));

Replace

Code Select Expand

$names[$i] = addslashes(trim($name));

That should fix your problem.

Okay, I'm still having problems, even after replacing the noted code above. I've been able to solve the problems by asking the membership that has CAPS in their User ID to go to all lower case, but it really seems like a hassle to do this for every individual member.

Is there any other thing that I could try to rectify this problem? I'm really, really happy with the software otherwise, but this part is driving me nuts. Help, anyone, if you can. Please.


Thanks

[the_growling_one]

still having the same problem recognizing any members with any CAPITAL letters in their username. Anyone else have a fix for this?

Also, if not, is their any way I can set it up so that when a member goes to register, it only allows for lowercase letters?

Help, this is crazy!

[Grudge]

This is very, very bizarre, as it obviously works fine here.

The capital letter is only in their "display name" isn't it, not username? By this I mean if you look at their entry directly in the database, under memberName it is all lower case? SMF lowercases all usernames for just this purpose...