Visual Verification image is not showing up in registration

[2bz2p]

Hi

     I hate to post this but I haven't found the answer, My visual Verification image is not showing up in registration. I change the font directory to 777 from 755 (suggested in another post) Any help would be appreciated

EDIT: I check to see if the sound would play and it does not.

www.flopdogg.com

Thanks
2b


Version Information:
Forum version: SMF 1.1.2 (more detailed)
Current SMF version: SMF 1.1.2
PHP version: 5.2.1
MySQL version: 5.0.24-standard
Server version: Acenet Inc
GD version: bundled (2.0.28 compatible)

PHPINFO.PHP
GD Support  enabled 
GD Version  bundled (2.0.28 compatible) 
FreeType Support  enabled 
FreeType Linkage  with freetype 
FreeType Version  2.1.9 
GIF Read Support  enabled 
GIF Create Support  enabled 
JPG Support  enabled 
PNG Support  enabled 
WBMP Support  enabled 
XPM Support  enabled 
XBM Support  enabled 



Mod Name Version 
The image did not work prior to the install of mods
Striked out means its not applied
1. Report Icon Mod 1.0   
2. Custom Profile Field Mod 3.16
3. SMF Arcade Category Select Mod 1.0.2   
4. SMF Arcade PM Switch 1.0.1     
5. Page Number 1.0   
6. Admin Modification Menu Section 1.0.2 
7. Topic description 1.1   
8. SMF Arcade Trophies Mod 1.1.1   
9. Tagging System 1.0.3 
10. FontandSizeDropdown1.1 1.1   
11. YouTube BBC Tag (XHTML Compliant) 1.0   
12. Real Name Mod 2.0   
13. TinyPortal 0.983 
14. SMF Arcade 2.0.8 
15. mp3 Flash Player BBC Tag (XHTML Compliant) 1.0 
16. RSS Feed Poster 1.0.3 
17. MySpace Field 2.4   
18. Users Online Today Mod 1.4.0     
19. Profile Music 1.0   
20. Minimum Characters/Words Per Post 1.0.0   
21. Additional Membergroups on Profile 1.0
22. Lots_o_Smileys 1.0

[vbgamer45]

I tried accessing the image directly got
HTTP Error 408 / 409 - Not acceptable / Resource conflict

[greyknight17]

Just want to double check on this setting. Go to Admin->Registration->Settings and make sure Complexity of visual verification image: is not set to Disabled.

[2bz2p]

It is disabled right now I can enable it if you would like but it doesnt allow anyone to register.

[greyknight17]

Are you using the default theme or a custom one?

Try getting a new install package here and extract the themes/default/fonts folder and upload that to overwrite what you have on your webhost. See if that fixes the verification image issue.

[2bz2p]

I have the Default running, I will extract the Fonts off that file. Hopefully it works. What does the CHMOD need to be on the Fonts directory and the Files.

Thanks Again for your help.

[greyknight17]

They may all be CHMOD'ed to 777. 755 should work also

[2bz2p]

Yeah didnt get anywhere with the fresh uplaod of the fonts directory. 

[greyknight17]

Did the image verification feature ever work at all? It might be a webhost issue and you will have to contact them to inquire about it to make sure.

[2bz2p]

no it never did I will check with them on it definately. I didnt even think of that, good idea

[greyknight17]

Yeah, right now I'm thinking that a majority of users who can't get this resolved even after doing a fresh install, it's their webhost. Especially those that never got it to work in the first place

Let us know how it went

[2bz2p]

They were not sure either

[SleePy]

Well vb said at the start he got this error:
HTTP Error 408 / 409 - Not acceptable / Resource conflict

Which is a problem with the server not accepting it from the sounds of it.
Have you asked your host? I can't remember the reason for 408/409 errors at the moment but I am thinking possibly something to do with the server.

[2bz2p]

I shoyuld have posted this sooner. Something like Mod Security was setup  and that is why that error showed. They Disabled it and the picture just showed as the red x box

From that post:

"I tried accessing the image directly got HTTP Error 408 / 409 - Not acceptable / Resource conflict"

That right there is the problem - it has to do with a security measure that we have in place called mod_security.  It blocks common hacking-related URLs to protect people.  I will disable this for your account, if you want, and we can see if this works.

Let me know what you'd like to do.

[greyknight17]

This might not be of much help, but try using the .htaccess file as mentioned here.

[2bz2p]

Its been a minute since I posted on this, but I have since then created another website using the same server. That one works and my original site still doesnt, it did for a day or so after the upgrade to 1.1.3.

I checked the CHMod and all at 755
I copied the working sites font folder to the non working sites folder - nothin changed

I have been reading through the forums and have not seen anything.

When I spoke with the host, they are not sure what it is.

So unfortunately I am at square one with this once again.

Thanks
2B

[2bz2p]

Sorry for double posting,

Though I have found that I have a mod installed that is preventing the image from showing. I am going to narrow down which mod it is and I will edit this post with which one(s) it is.

2B

[2bz2p]

So I have to triple post, cause I found the root cause of the issue. I have Tiny Portal Installed and it ispreventing the image verification.

with that siad,
What file(s) applys to the image verification?

Any thoughts would be greatly appreciated

thanks
2B

[redone]

I am currently testing the current release of TP on my site running 1.1.3.

It works just fine so TP is not the reason why your visual verification is not working correctly. Normally these problems are related to either permissions or a problem with the GD module on your server.

[2bz2p]

Hi thanks for the quick response,

    I know that TP is the issue because I did extensive trouleshooting with it. I have TP installed on my Mikes-arcade.com site with no issue. Its a weird issue.

I presently have a post on TP, there are screen shots of the issue I am refering to.
http://www.tinyportal.net/index.php?topic=18699.msg153619#msg153619

Thanks
2B