Having problems with the package manager?

Started by [Unknown], February 20, 2005, 12:32:26 AM

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Sarge

Hi +Synyster, is this issue solved or do you still require assistance?

    Please do not PM me with support requests unless I invite you to.

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Quote
<H> I had zero posts when I started posting

eckostylez

SMF won't connect to my FTP whatsoever.

Can't even do the webinstaller.php way either.

SodaJim

Hello again,

I'm back to see if I can get to the VERY bottom of correcting this issue...
I'm running 1.1.3 and see version 1.1.4 has been released...
For the life of me, I cannot figure out why I cannot install ANY packages...

I have chmod files, 777, Packages dir to 777, created the dredded "temp" dir and chmod to 777, chown files/dir to www etc, etc...

I just went to upgrade to 1.1.4 via the Packages and the tarball is showing in the list, but none of these install... The system just hangs and after several minutes, a blank page is displayed... That's it...

Is there something else I'm missing...

ANY and ALL suggestions are welcome ! ! !

metallica48423

anything in the forum's error log and the webserver's error log?
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


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SodaJim

Holy @#$% ! ! !

Forum Error Log
Pages: [1] 2 3 4 ... 38781

Since I'm a migration user coming from Ikonboard, I didn't even know about this forum error log until I looked for it after your suggestion...  This SMF board has only been installed since the end of July and there's almost 40K pages of errors ! ! !
And yet things seem to be functioning...
I do get an error once in a while that I tried to research but didn't come up with any positive results, but I'll save these for later...

Here's the errors from the attempt today:
QuoteJim   Today at 02:08:52 pm 
72.158.248.162     2fed69b8c82e1e43c078c76ef4111b4e 
http://soda-machines.com/discussions/index.php?action=packages;sa=install;package=NoTempDelete.tar.gz 
2: fopen(/home/sodam1/www/soda-machines.com/discussions/Sources/Packages.php): failed to open stream: Permission denied
File: /home/sodam1/www/soda-machines.com/discussions/Sources/Subs-Package.php
Line: 1901
And this one is present as well:
QuoteJim   Today at 02:08:52 pm 
72.158.248.162     2fed69b8c82e1e43c078c76ef4111b4e 
http://soda-machines.com/discussions/index.php?action=packages;sa=install;package=NoTempDelete.tar.gz 
2: fclose(): supplied argument is not a valid stream resource
File: /home/sodam1/www/soda-machines.com/discussions/Sources/Subs-Package.php
Line: 1908

Do these errors give any indication of where the problem may be...

Thanks for your time.
Jim

metallica48423

either the permissions on your files are wrong, or your host has disallowed use of the fopen function of php.

Please contact your host and inquire about this and ask that they check your file ownership and permissions as well :)

Thanks.
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


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SodaJim

What should these be set to. owner --> www, grp --> www ...?

Thanks again for your assistance,
Jim

Sarge

Go to Admin > Packages > Options tab and select "All files are writeable". If you are asked for the FTP info, double check the details. Sometimes the problem lies in incorrect FTP server names and/or paths, or even wrong usernames and/or passwords.

    Please do not PM me with support requests unless I invite you to.

http://www.zeriyt.com/   ~   http://www.galeriashqiptare.net/


Quote
<H> I had zero posts when I started posting

SodaJim

Thanks for the reply Sarge!

This doesn't work; every time I attempt to use the built in FTP, it just hangs... Nothing ever happens...
FTP user name/password are correct; I've tried the domain name for the FTP Server as well as localhost... For the "Local Path to SMF", I've attempted "/discussions" as well as the complete home path... All to no avail...

I have also verified the Packages dir is chmod to 777 as well as all files/folders except index.html; the Packages dir/files are chown to www as well as chgrp to www.

Anything else to look at...?

Thanks again for your time,
Jim

metallica48423

the path should be the path from where you are when you login to FTP, to where you end up at the forum's directory.  This field is to tell smf which directories it must enter once it logs into FTP.
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


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SodaJim

The complete path to my SMF is:
/home/sodam1/www/soda-machines.com/discussions

When you say
Quotethe path should be the path from where you are when you login to FTP
I'm not sure I follow what you mean here... I can set up my FTP program to login to a dir of my choice... So how will this affect where SMF logs in to...?

Thanks again,
Jim

metallica48423

where do you end up when you first login to FTP?
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


Useful Links:
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How to Help us Help you
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SodaJim

Problem Solved ! ! !
It was the Path that was the issue...

I entered the complete path to SMF and just removed upper level directories from the string until it finally logged in and installed the 1.1.4 patch...

Thanks again for all the help on this issue ! ! !
Jim

ootc

My test forum is up and running.  Upgraded to 1.1.4 OK.  FTP seems to work -- took a little fiddling but now there's no return to the FTP id, psswd, server page.  When I'm in the package manager and click on the download link for a mod I get this error:

"The package you are trying to download or install is either corrupt or not compatible with this version of SMF."

This happened before I upgraded, too.

I changed packages and themes directories and settings.php and settings_bak.php to 777

Still get error.  Not sure what's going on.

metallica48423

not all mods support 1.1.4 yet, though you could use ;version_emulate=1.1.3 to try to install it.

You just add the above snippet to the end of the url when you're viewing your mod list.
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


Useful Links:
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ootc

Thanks Metallica,

I am confused, though.  How do I append ;version_emulate=1.1.3 ? 

Of course there's no place to do that when clicking on the download link and when I try to add it to the URL of a package I saved locally I get an error that packages can only be zip, tar, etc.

Any help is appreciated.

Thanks again.

metallica48423

go to your admin CP, click 'packages', add that to the end of the URL in your menu bar, and then go to that URL
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


Useful Links:
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ootc

Thanks Metallica!  I had to back off even further to get the particular mod I needed but it worked just fine.  Logged off and back on and the mod is installed and the version is back to 1.1.4.

Thanks for your quick, and accurate, response and your patience with me!

metallica48423

Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


Useful Links:
Online Manual!
How to Help us Help you
Search
Settings Repair Tool

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