Site Downtime on 24 February

[uberjon]

As a result, our database server was deprived of electrons and would not boot

Lmfao, that's the most nice phrased explanation i've ever seen for a failing power supply

Good job getting it back up

i actually quite enjoyed that line too 

fortunately.. the power supply failure didn't cause other hardware damage.. (always my greatest fear. power supply dies and takes pc with it..) lol

[CaptainKirk]

Any idea when we'll get search back? 

[SleePy]

It is down at the moment as we moved our backup sql server to be our primary.

[CaptainKirk]

It is down at the moment as we moved our backup sql server to be our primary.

I realize that search is down.  My question was about an estimate of when it will be back up.

[青山 素子]

It all depends on how quickly we can get replacement parts.

[CaptainKirk]

Thank you.

[TheDisturbedOne]

Specifically, the main power supply in our master database server decided to die. While some attempts were made to resurrect the machine, the power supply refused to perform its primary duty of supplying power. As a result, our database server was deprived of electrons and would not boot.

Looks like you needed:

[Christian A. Herrnboeck]

This is when dual power supplies /w a batter backup work wonders. Wouldn't be without them!

Great job guys, keep it up!

[metallica48423]

As search can not work currently due to the fact that the search daemon, sphinx, and the associated index for it, were located on the DB02 server which we put the disks from DB01 in, we opted to temporarily provide a google search field that will search site:simplemachines.org for the search query entered, rather than showing the "unable to access search daemon" error.

As this is using the input field to plug a search into google, we do realize that many options that are familliar are not there and will not work. However, we feel that this is a better solution than having no search ability at all.  This is especially a problem for our team and charter members whom have access to areas that the google bot cannot spider.  We apologize for that inconvenience, but again, for support and customization services, we feel that it is best to provide a method of search in the interim that will work on a basic level.

Until we can either get the search daemon and index on the current db server or get a replacement power supply for the remaining DB server, the normal SMF search will be unavailable.  There's not currently a lot we can do about it otherwise as the volume of searches done here will likely kill the remaining DB server and the site would be made consistently unavailable if we were to use a normal index.

[whatnow]

Thanks to everyone for all the work you guys do and are doing to try and rectify this problem and keeping this great site and software going! 

If this is a matter of money to get this fixed, I am sure many here would be more than happy to give a few dollars to help out.

[adamnchris]

Thanks for the updates and all the hard work.  VERY appreciated from a small dog website in Toronto!  My members all thank you to.  They freak when they can't get in...the world is collapsing, Armageddon is here!  But all seems good now.  World is not collapsing.  Armageddon is not nearing, Pug People all over Toronto are happy now.  THANKS!!!!!!!! 

[LiroyvH]

Thanks for the updates and all the hard work.  VERY appreciated from a small dog website in Toronto!  My members all thank you to.  They freak when they can't get in...the world is collapsing, Armageddon is here!  But all seems good now.  World is not collapsing.  Armageddon is not nearing, Pug People all over Toronto are happy now.  THANKS!!!!!!!! 

Hm,
I dont think that the downtime of this website will have affected your site.
If your site was down at the same time, it's pure coincidence

[Relyana]

Earlier today this forum crashed my browser. 

Now the forum is getting slower and slower for me again. Hope everything will be sorted out soon. 

[H]

We're aware of the problems. All the while our other server is not fixed, the site will be going slower than usual. We should hopefully have everything fixed sometime next week

[Rumbaar]

Just a note, as the forum is (for the most part) fully indexed by Google while the search is down here, you can use their services to possibly find a result.

http://www.google.com/search?q=search&domains=simplemachines.org&sitesearch=simplemachines.org

[Kenny01]

From all the posts above, it seems to me that SMF forum is self hosted, because with a hosting company such problem would have been fix within an hour or two because they have more resources.

[Kenny01]

Thanks to everyone for all the work you guys do and are doing to try and rectify this problem and keeping this great site and software going! 

If this is a matter of money to get this fixed, I am sure many here would be more than happy to give a few dollars to help out.

Granny

If a call is made for that, i'm also willing.

[青山 素子]

From all the posts above, it seems to me that SMF forum is self hosted, because with a hosting company such problem would have been fix within an hour or two because they have more resources.

Most of the diagnostics were made with the host we are co-locating with. However, because of time differences and some issues with their support area (they recently switched to a new support system), it took longer than it otherwise might.

Also, almost all the people authorized as contact points were either not able to handle the back and forth (because of the codefest) or were otherwise busy (both the server admin and I have busy day jobs).

If this is a matter of money to get this fixed, I am sure many here would be more than happy to give a few dollars to help out.

If a call is made for that, i'm also willing.

It isn't a money issue currently, it's more a matter of having our server admin get a chance to check on the warranty status of the part and to order a new one. We're all very busy individuals in the team (remember, we don't get paid and almost all of us either have full time jobs, classes, or both), but we're trying to go as fast as we can.

[Amacythe]

Search is now working again.

I'd like to thank everyone for the kind words, understanding and generosity.

As Motoko-chan posted, the issue is that we are all volunteers and sometimes things happen in real life that take precedence over things happening on the internet.  It shouldn't be too long until we get back to full strength.  In the meantime, we may be a bit slow, but we are up and running again.

[Kenny01]

Wonderful guys, you're all great.