My Stop Spam Messed up Today. Please help!

Started by diabologalaxy, February 04, 2010, 08:20:02 AM

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diabologalaxy

Sorry as i first posted this in chit-chat. My first time here and first post. Sorry!

  We have stop spam on our forum and today as i clicked "check members" it made all my members yellow and whatever we clicked next, kicked us out and now all members including administrator cannot log back in
as it now says "waiting for admin approval".

We are new to the forum and know very little about programming as we did now create the site ourselves. Its Only been 1 month and at this point i dont even know how to re-set my password from elsewhere as now i cant get back

Gerkin

I admin 2 SMF 1.x forums and both of them stopped working with the Stop Forum Spam plugin over the last 24 hours or so as well.  I'm investigating to see if the SFS people changed something that broke the package's functionality ... I don't see anything useful in my forum or server logs saying that the queries weren't working, but they aren't working without a doubt.  I've had to deal with approx 50 spammers in the last 12 hours.

LC

Hopefully you backed up your database before installing this mod,  if so you can just reinstall SMF files and start over and all of your members and posts will be there. This may require help from your Host.

Gerkin

Quote from: LC on February 04, 2010, 10:54:10 AM
Hopefully you backed up your database before installing this mod,  if so you can just reinstall SMF files and start over and all of your members and posts will be there. This may require help from your Host.

We're not having problems aside from this.  I have enabled manual admin approval to stop the spammers from actually posting (but it still requires by-hand maintenance -- which on a forum with 25k+ users is painful).  I don't see the need to reinstall SMF .. it just seems that the api setup may have changed at the SFS site .. I've inquired on their discussion forum about this as well.

P.S. I've been running this mod on my forums for many months without issues so restoring to the point before I installed would be counter-productive ;)

EDIT: Whoops, I see you were referring to the OP, nevermind :D

diabologalaxy

i got a hold of my weg tech and he was able to get everything back for me. A Big thanks to him!

But there still is a problem or bug with the stop spam. You cannot check members nor report them.

It still stops them from posting, and you can still delete them. So, this is what i will do for the time being until it gets figured out.

Thanks all!

LC

Quote from: Gerkin on February 04, 2010, 10:57:08 AM
Quote from: LC on February 04, 2010, 10:54:10 AM
Hopefully you backed up your database before installing this mod,  if so you can just reinstall SMF files and start over and all of your members and posts will be there. This may require help from your Host.

We're not having problems aside from this.  I have enabled manual admin approval to stop the spammers from actually posting (but it still requires by-hand maintenance -- which on a forum with 25k+ users is painful).  I don't see the need to reinstall SMF .. it just seems that the api setup may have changed at the SFS site .. I've inquired on their discussion forum about this as well.

P.S. I've been running this mod on my forums for many months without issues so restoring to the point before I installed would be counter-productive ;)

EDIT: Whoops, I see you were referring to the OP, nevermind :D
Yes, I apologize, I meant the OP.  ;)

Gerkin

I'm going to start a new thread with this info in a different area, just so everyone knows so we don't confuse the 2 sets of issues here ... the SFS is definitely not working -- but I haven't been locked out of my forums or anything because of it.

woutware

I'm having the same issue since about yesterday. Any call to the SFS database seems to result in the database's is_activated being set to 3 for everybody (requiring activation). The proper value should be 1 for the admin user, so at least you as admin can log back in and set things straight again. It's probably a bug in the plugin that doesn't handle the SFS service being down not very well.

For now I'm disabling the SFS plugin. Very unfortunate, since it worked really well.

Wout

Gerkin

In another thread someone posted that SFS folks had to change DNS servers from GoDaddy to a new setup so it should just be a (short) matter of time for things to get sorted out.  I get working DNS from my office/home but not from hosting machines (yet).

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