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Help Please! Forum is down!

Started by Beefstick, March 01, 2010, 03:43:01 AM

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Beefstick

Please help!

I'm a forum newbie and I was trying to create a test site.  In following the directions I tried to install smf on the test site and now my actual site says it's upgrading!  I got an error and the upgrade didn't work!

At this point, screw the test site.  How do I get my site back to where it was?  I deleted the test database and everything.

Please help!!  :( :-[

The site is www.favoriteroads.com

Beefstick

Ok...I did a home directory backup and ended up getting two fatal errors for simple portal.  I put // in front of the two lines mentioned and now my site is up but my portal isn't showing.  :-[

I get fatal errors whenever I try to access anything in simple portal in the admin section. :(

kat

I'm confused...


You say you couldn't install, coz it upgraded, then you say you have problem with SP.


How could you install SP, if the install didn't work?


If it's just a test forum, why not install, again, from scratch?


Sounds like you downloaded the upgrade package, instead of the install one.

Beefstick

It was the upgrade package.  :-[

I feel like I'm getting deeper here.  I've tried a couple more things and now I get a parse error at my site.  I already had simple portal installed before I screwed it up.  I THOUGHT I was modifying a test site, but I was actually modifying my real site!

My blood pressure is through the roof right now.  :(

kat

This is where a recent backup could save your life...


If not, it might pay you to get the v1.1.11 install archive, dearchive it on your computer, then upload everything in it EXCEPT Settings.php and install.php, overwriting what's there, now.


That'll most likely screw any mods that you have, though, and you'll need to reapply them.

Beefstick

I took a home directory backup and database backup before messing with anything but I still can't get it back to where it was. :(  After restoring I'm getting errors.  Then I messed with things more and may have screwed up my subs.php file?  Wouldn't anything be fixed in a home directory restore?  I don't know what to do and I'm freaking out. :(

kat

Yeah. Been there, a few times, myself!


Try a full restore of the backup, both Home directory and database.


If you think it's only subs.php that's the problem, though, you could try uploading a virgin copy of that file from the install package, first.

Beefstick

#7
I just restored both the database and home directory and my site shows up as a blank page. :(

I think I'm going to have a heart attack!

Edit:  I just uploaded and overwrote the subs.php file and it's still a blank page...

kat

Just been investigating...


Is your forum inside a subdirectory, rather than in the root of public_html?


If you PM me your ftp login details, I'll take a look, if you want.


Please read this, first, though:


http://www.simplemachines.org/community/index.php?topic=87130.0

Beefstick

Now that I'm not going to get any sleep anyways, how hard/stupid would it be to just uninstall smf, then install SMF2.0 RC2 and import my database?  Would that even make sense?  This is very new to me.

You have no idea how much I appreciate your help here. :)

kat

No sweat, mate.


We've all been where you are, at some stage, honest!


I don't think that'd work, because v2.x makes alterations to your database, when you upgrade. Might work, if you reinstall v1.1.11, connecting it to your db, then upgrading.


How are you restoring the stuff?


Have you tried CPanel>Backups?


Thing that made me wonder just where you have SMF installed, is because I'd expect to see something if I go to http://www.favoriteroads.com/SSI.php and I'm not getting anything. That's what made me think that you may have installed your forum into a subdirectory of public_html.

Beefstick

Yea, that's where I did the file restores.  So, maybe I should just delete smf, then reinstall 1.1.11 and "connect" (?) it to my database.  I made some mods to my theme which would suck to lose, but not having the site up sucks worse! :(

Edit:  If this makes any difference, there IS an ssi.php file in the html folder.

kat

Well, best I can offer, now, is as I said. If you PM me your ftp login details, I'll take a look, if you want.

Beefstick

I'm restoring the home directory and database once more and I will PM you the info. :)

Edit:  Also, somehow in doing all of this, I'm basically using my entire storage for my hosting package...before this I had about 160mb left?  :-\

kat

I'll see if I can find anything weird and report back, once I get those details. :)

Beefstick

Quote from: Kat on March 01, 2010, 07:20:50 AM
I'll see if I can find anything weird and report back, once I get those details. :)

A PM has been sent. :)

kat

Got it.


Need FTP, though, not CPanel.


Although, I could probably get the ftp details, from CPanel, if you send me your cpanel URL...

Beefstick

Replied.  Hopefully that's what you need. LOL  :-\ :-[

kat

Oh dear...


From index.php:


Quote$forum_version = 'SMF 2.0 RC2';


Gonna try some things. Won't be a mo...





kat

Looks like your problem is that your forum no longer knows whether it's v1.1.11 or 2.x.


If that was my forum, I think I'd run the SMF v2.0RC2 large upgrade and see what happens.

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