Weird *new* problem - hitting "post" on reply brings me to "start new topic"

Started by lemur21, July 29, 2021, 09:51:15 PM

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lemur21

This began in the last day or two (2.0.18)

When I go to reply to a post (and, although I'm trying to add an attachment now, it's happened before when just "replying") - after I hit "Post" or "Preview" I'm redirected to a "action=post;board=28.0" page (Start New Topic).

This renders me unable to add/post anything.

I've logged out; Control+F5; checked to make sure everything is up to date. This began happening in the last day or two (and I've done nothing to my install in, easily, 4-6 months).

lemur21

And, as an aside, it *doesn't* seem to happen here; which makes me think it's not a browser issue, but rather, a site-specific one .....

lemur21

Further ...

It now seems to *only* be happening when I add an attachment (picture, whatever).

lemur21


shadav

Quote from: lemur21 on July 29, 2021, 09:51:15 PM
This began in the last day or two (2.0.18)

it worked fine before?
what changes have you made since then?

lemur21

Absolutely nothing. It legitimately *just* started happening -- seemingly out of nowhere.

I did update Google Chrome (which is why I tested if I could add an attachment here) - which I can.

shadav

as per your other post (I'll repost here to keep things in the same thread)
Quote from: shadav on July 29, 2021, 10:58:29 PM
Quote from: lemur21 on July 29, 2021, 10:52:50 PM
I am now having this same problem.

Max upload size is set to 0 (no limit)

The jpg I'm attaching is 660kb (tiny)

The problem only began in the last 2-3 days; I've made no changes to my forum software in, say, 4-6 months.

do you have a php.ini in your root folder?
or in your hosting account do you see php settings anywhere?

Aleksi "Lex" Kilpinen

Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

lemur21

Complicating matters more -- apparently, I *can* add the attachment via my phone. Which now makes me think it *is* a Chrome issue; although, I could add an attachment here.

Lots of errors in the error log; but none related to this (unless the error log isn't *instantaneous* -- when I replicated the error here/now, nothing is written to the error log. I'll check back to see if there's a delay writing).

lather

Check the size limit setting for post_max_size  or upload_max_filesize in php.ini

lemur21

If that's the same place as Attachment settings --- I have

Max attachment folder space 900,000 KB (which I upped from 800,000 last night, in case that was the issue)

Max attachment size per post
Max size per attachment
Max number of attachments

All are set to 0 (no limit) - and have been since the forum was created

lather

I was referring to the php settings not the SMF settings. I am pretty sure the php setting overide the smf settings.

shadav

Quote from: shadav on July 29, 2021, 11:00:03 PM
do you have a php.ini in your root folder?
or in your hosting account do you see php settings anywhere?

these are not in smf admin
php.ini this is in either your files via ftp or hosting accounts file manager, in the root folder (where settings.php is located)

php settings is in your hosting account (if your host has it)

you may want to contact your host and ask them to help you increase your post_max_size and max_upload_size if you can't find either of the above.

Sir Osis of Liver

cPanel -> Software -> Select PHP Version -> Options

Not available on all hosts.
When in Emor, do as the Snamors.
                              - D. Lister

lemur21

Further complicating matters ...

I asked a member of my site to attach a sample attachment. He did.

I downloaded said attachment and then tried to reply *with* that attachment -- same issue.

I'm now attaching that file *here* - which means it's not a server issue (since he could do it) and it is site-specific; but not even software-specific. I'm inclined to think of it as a Chrome issue; but why would it work here and not on my own forum? Weird ........

Sir Osis of Liver

Did you try a different browser?

Have you made recommended changes to php settings?

Chrome may be using memory differently than other browsers, and php settings here may be different from your server.


When in Emor, do as the Snamors.
                              - D. Lister

lemur21

I used my phone (and it worked) as I said last night; which first had me thinking its Chrome.

I didn't make changes to php settings, because - if someone else on my forum was able to do so; then the settings aren't the issue, right?

Sir Osis of Liver

Has anyone else been able to post with Chrome?  You may have to increase upload settings to accommodate newer versions of Chrome.
When in Emor, do as the Snamors.
                              - D. Lister

lemur21

So - more determinations (and now, I think I'm much closer).

1) I could post using Chrome from my desktop computer
2) I could *still* post using Chrome after updating my desktop computer to the newest Chrome version
3) I still cannot post using my laptop

This leads me to presume it's a Chrome extension (since the desktop and laptop don't share the same extensions); so now, I'll disable each extension and add them back one-by-one until I find the offender. Of course, I don't expect them to update their extension merely because I cannot add attachments to messages on my forum -- but, who knows what it's impacting that's leading to that.

I think that's the only reasonable answer, given the anecdotal experiences here.

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