Can't install mods after upgrade from 2.0.19 to 2.1.4

[hustreamload]

With the empty error log table the result is the same

[shawnb61]

In your Settings table, what is the value for the variable 'knownThemes'?

Code Select Expand

SELECT * FROM `smf_settings` WHERE variable = 'knownThemes';

[hustreamload]

Already 5 new line in error log, all of the with the same text:

a15924186f3455b3ccaa95178be0fab5
https://www.streamloadforum.com/index.php?action=admin;area=logs;sa=settings;f80568b93f2=a15924186f3455b3ccaa95178be0fab5
/home/strea334/public_html/Themes/default/GenericMenu.template.php (Sor 282)

[hustreamload]

In your Settings table, what is the value for the variable 'knownThemes'?

Code Select Expand

SELECT * FROM `smf_settings` WHERE variable = 'knownThemes';

1,2,3,4

[shawnb61]

OK, for the next two queries, I just want to know if they complete successfully.  No need to share the results, just an OK or Not OK...

Code Select Expand

SELECT version, themes_installed, db_changes
FROM smf_log_packages
WHERE install_state != 0
ORDER BY time_installed DESC

Code Select Expand

SELECT id_theme, variable, value
FROM smf_themes
WHERE id_theme IN (1,2,3,4)
AND variable IN ('name', 'theme_dir')


[hustreamload]

If the upper green line means OK, then Ok

[Sir Osis of Liver]

Don't think it's at all relevant to this problem, but there are a couple of odd things about your forum.  The theme you're currently running is broken, it's not displayed correctly.  Other three themes look ok.  But in all themes the forum logo throws 404 when accessed directly with browser or inspector.

[shawnb61]

Ok, last request for now...

Could you upload Subs.php & Packages.php?

Thanks for your patience.

[hustreamload]

Don't think it's at all relevant to this problem, but there are a couple of odd things about your forum.  The theme you're currently running is broken, it's not displayed correctly.  Other three themes look ok.  But in all themes the forum logo throws 404 when accessed directly with browser or inspector.

The forum logo seems to be ok:


Current theme NameX_1.2.3 is the only one, which appears correctly together with Tinyportal...it is a user side opinion only

[hustreamload]

Here you are

[Kindred]

So, out of left field... what do you have for an htaccess file?

[Aleksi "Lex" Kilpinen]

The forum logo seems to be ok:

Your current default theme seems to use this url to a non existing image as the logo, which indeed leaves the front page broken for guests.

[Sir Osis of Liver]

Not on my computer, but I believe all four themes, including Curve2, have the same 404 logo. 

[hustreamload]

Is it better, when I insert here a logo with link of imgbox or any other image hosting? If yes, how to do that?

The front page appears for guests as well, but the image is "hidden" (the forum is hidden for guest, only members can see it), is it affecting the installation process?

[Aleksi "Lex" Kilpinen]

No, it's not hidden. A 404 means it doesn't exist. It's an error. And generally, it's a bad idea to cause errors on purpose.
This particular error shouldn't really be related to the original issue though, just a side note.

[hustreamload]

ok, "https://www.streamloadforum.com/Themes/logo.png" is already on the server, but nothing has beeen changed with the original problem

[hustreamload]

Is there any chance to export only the useful data of the db (users, messages, etc.), import to an empty db, and build a new forum from zero? It is an almost 20 years old forum, and we may bring with old mistakes to every newversion...however till today we ran without any bigger mistake

[shawnb61]

One last question: What mods did you have installed before the 2.1.4 update?

At this point, I don't think we need to rebuild the db.  We may want to reload a fresh set of files, though.  Doing so you'd need to reload mods.

[Illori]

https://wiki.simplemachines.org/smf/How_to_upload_a_fresh_set_of_files

[Sir Osis of Liver]

Would be interesting to get hands on the original 2.0.19 database and see if problem can be replicated on different server.  If it had only been reported once good bet it's a broken install, but it's now been reported twice and may be an obscure glitch in the upgrader.