Packages menu went blank

[Kill Em All]

No, your suppose to be doing this in FTP.

[Elijah_101]

ok sorry, not sure what i'm doing, how do I use this thing

am i to open a remote browser

were do i find my host and port number, is this my URL?

[Kill Em All]

Run your FTP client, such as Filezilla. Enter your FTP login info. You have to as your host for details about that if you don't know it.

While typing this, I just realized how stupid I am, I was telling you the wrong path.

Go into your SMF directory, then click on your "PACKAGES" directory, NOT your attachments. Then select the radio package there. Then press delete.

My dearest apologizes about a few posts ago.

[Elijah_101]

I clicked on my Package directory, but my screen goes white

[Kill Em All]

No, you need to go to your Packages directory using your FTP client such as Filezilla.
How do I use FTP? / What is FTP?

[Elijah_101]

I'm on smartftp in the address i put in my IP its searching now

i changes it to my site its searching it now

[Elijah_101]

is port 21 right?

i tyed in my website as a host I typed in my user name and password for my site defalt port is 21

is this correct

[Kill Em All]

Yes. Please note, your username and password might be different from your normal login for your SMF login.

Edit: I'm going to bed now, if you require anymore assistance with this issue, I'm sure another person will come and help, if not, I will be back tomorrow night to check up on this topic.

[Elijah_101]

for some reason its not taking my password, i tyed both of them for my site and my smf account

must of forgot my TDM password i sent for a new one thanks

[Elijah_101]

i went to tdm and got  a new password, i log out and loged back in again to make sure i have the right password

went back to smartFTP

my host is my website

my username for tmd is my email and i typed the same password i used to log in tmd

but it still will not accept it in smartFTP

[Kill Em All]

i went to tdm and got  a new password, i log out and loged back in again to make sure i have the right password

went back to smartFTP

my host is my website

my username for tmd is my email and i typed the same password i used to log in tmd

but it still will not accept it in smartFTP

Try using FileZilla. Might need to talk to TMD support for more info.

[Elijah_101]

I got it fixed by TMDHosting, they said the package was broken , they restoryed my site to a early day

I thank you for your help,

to every one else make sure the files you download is SMF compatible to advoid trouble

thanks again

[Kill Em All]

Great, I'll mark this topic solved then.