Packages menu went blank

[Elijah_101]

Hello I tryed to upload a radio housting file and my package screen went white I made a backup copy though how do I fix this problem ? thanks

[Kill Em All]

How do I ask support questions the smart way?

Did you upload the radio hosting file into your packages and attempted to install it? You have to make sure that radio hosting file is for SMF, if not, you will have to create a separate directory such as website.com/radio.

[Elijah_101]

How do I ask support questions the smart way?

Did you upload the radio hosting file into your packages and attempted to install it? You have to make sure that radio hosting file is for SMF, if not, you will have to create a separate directory such as website.com/radio.

I dont think it was smf I did not think about that, I did upload it in my package but i dont think it installed my screen just went white

[Elijah_101]

This is what i uploaded in my package menu http://download.cnet.com/Naiocast/3000-2170_4-205133.html?tag=mncol

[Kill Em All]

Does any other part of your forum work, or just your packages screen?

Have you tried using the default theme? or possibly using a custom theme to make sure it isnt a theme problem?

[Elijah_101]

not yet i will try that now

[Elijah_101]

I went to Themes and Layout and set it back to defalt and its still the same, when i click on package its still white

My forum works, just the package menu dont work, when i click on package the screen go white

[Kill Em All]

Is anything in your error log?

[Elijah_101]

no it says Congratulations, no errors found! Thanks for checking.

[Elijah_101]

Yes Undefined index: radio_admin

[Elijah_101]

Unable to load the 'Radio.english-utf8' language file.

[Kill Em All]

Using FTP, go to your attachments directory and try and delete the radio file.
How do I use FTP? / What is FTP?

[Elijah_101]

do you mean the Attachments and Avatars ? were do i find FTP on ly forum thanks

I'm downloading FileZilla now thanks

[Kill Em All]

The attachments and Avatars should be two separate directories.

[Elijah_101]

They are, which one do i click on if this is what i'm supost to do

[Kill Em All]

Attachments.

[Elijah_101]

sorry i'm new at this, how do i use fileailla to delete the file

[Elijah_101]

ok i'm on the Attachment Settings now what do i do

[Kill Em All]

Select your radio file, and press the delete button on your keyboard. Make sure it is just the radio file. Dont want to delete anything important.

[Elijah_101]

I cannot delete because when I click on the Packages in the main, my screen goes white, so i am unable to delete the file

when i Go to the Forum in my admin menu and click on Attachments and Avatars when i Click on my Attachment Settings there is nothing to delete

this is what is in my Attachment Settings

Attachments mode:  Disable attachments Enable all attachments Disable new attachments 

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Check attachment's extension: 
Allowed attachment extensions: 

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Attachments directory: 
Max attachment folder space:  KB
Max attachment size per post:  KB
Max size per attachment:  KB
Max number of attachments per post: 

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Display image attachments as pictures under post: 
Resize images when showing under posts: 
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