Advertisement:

Author Topic: I have a huge spam problem I am under attack!  (Read 788 times)

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
I have a huge spam problem I am under attack!
« on: May 01, 2019, 02:52:33 PM »
Currently there are 30 ip's in my site. Its new and I am frustrated so I downloaded Stop forum Spam because I am accustomed to the software. In the meantime stop forum Spam identified them as spammers... I went to my database and deleted the session and they are still there, my site is https://roseweb.net
I cant get into "remove" on top forum spam because it says I am not in their database but I want them off NOW! 

Offline Sir Osis of Liver

  • SMF Hero
  • ******
  • Posts: 8,794
Re: I have a huge spam problem I am under attack!
« Reply #1 on: May 01, 2019, 10:36:50 PM »
Don't see spammers, but your posts/topics counts are incorrect.

Offline Kindred

  • The Mean One
  • Support Specialist
  • SMF Legend
  • *
  • Posts: 58,062
  • Gender: Male
    • Kindred-999 on GitHub
Re: I have a huge spam problem I am under attack!
« Reply #2 on: May 01, 2019, 11:23:46 PM »
Don’t ever do direct database edits
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

Offline GigaWatt

  • The Smiley Guy
  • Support Specialist
  • SMF Hero
  • *
  • Posts: 1,946
  • Gender: Male
    • Macedonian electronics forum
Re: I have a huge spam problem I am under attack!
« Reply #3 on: May 02, 2019, 09:02:59 PM »
Admin --> Maintenance --> Forum Maintenance --> Routine --> Find and repair any errors

Admin --> Maintenance --> Forum Maintenance --> Routine --> Recount all forum totals and statistics

Admin --> Maintenance --> Forum Maintenance --> Routine --> Recount all member post counts
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
Re: I have a huge spam problem I am under attack!
« Reply #4 on: May 02, 2019, 09:56:36 PM »
did that and nothing has changed   I am at a loss because I spent all day trying to fix it and it remains the same :P
I am beginning to think I have to reinstall and that depresses me because I just spent 4 months rebuilding from another software. I dont know what to do obviously my board Index is messed up somehow.   
« Last Edit: May 02, 2019, 10:31:32 PM by Kathryn_ »

Offline Dzonny

  • Localizer
  • SMF Super Hero
  • *
  • Posts: 11,912
  • Gender: Male
  • No sleep...
    • dzontra.nikola on Facebook
    • Dzonny on GitHub
    • dzontranikola on LinkedIn
    • @opusteniforum on Twitter
    • Samo opusteno
Re: I have a huge spam problem I am under attack!
« Reply #5 on: May 03, 2019, 03:18:30 AM »
Hello there.

Can you tell us what exactly did you tried? Did you run what GigaWatt suggested above? If so, did it found any errors, and was those errors fixed?

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
Re: I have a huge spam problem I am under attack!
« Reply #6 on: May 03, 2019, 12:30:09 PM »
My web provider is restoring for me. I know what happened now  It was a mod error and when uninstalled and reinstalled there was an error referring to the board index and the subforum index...that's all I can tell you ... :o its my user error that caused it not the software

Offline Sir Osis of Liver

  • SMF Hero
  • ******
  • Posts: 8,794
Re: I have a huge spam problem I am under attack!
« Reply #7 on: May 03, 2019, 12:53:38 PM »
If package manager flags an error when installing/uninstalling a mod, and you proceed anyway without manually fixing the error, things will break.

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
Re: I have a huge spam problem I am under attack!
« Reply #8 on: May 03, 2019, 03:23:35 PM »
well I did not get any errors but I think the problem is with the board Index file I just don't know what I can do

Offline Kindred

  • The Mean One
  • Support Specialist
  • SMF Legend
  • *
  • Posts: 58,062
  • Gender: Male
    • Kindred-999 on GitHub
Re: I have a huge spam problem I am under attack!
« Reply #9 on: May 03, 2019, 05:54:52 PM »
load a clean set of files. (see wiki on how to do that)

Your data will be intact, but you'll have to reload any mods.
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
Re: I have a huge spam problem I am under attack!
« Reply #10 on: May 03, 2019, 08:31:28 PM »
Oh I will try that I was afraid to load files and write over them but they will keep all my posts and boards and write over the mistakes right?

Offline Sir Osis of Liver

  • SMF Hero
  • ******
  • Posts: 8,794
Re: I have a huge spam problem I am under attack!
« Reply #11 on: May 03, 2019, 09:48:36 PM »
Content is in the database, not the files, it won't be affected.

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
Re: I have a huge spam problem I am under attack!
« Reply #12 on: May 03, 2019, 10:04:15 PM »
well I followed the wiki and deleted sources and themes prior to uploading the large package everything went well but I still have the same problem which leads me to the fact its a database problem and that I only know how to put in commands that someone wrote. I will not play with my DB so I guess a do over another 4 months and I will have a forum 

Offline Sir Osis of Liver

  • SMF Hero
  • ******
  • Posts: 8,794
Re: I have a huge spam problem I am under attack!
« Reply #13 on: May 03, 2019, 10:17:46 PM »
Don't see the link to your forum, must be in another topic, but looked at it a couple days ago and iirc it was a new install with only a handful of posts.  If that's the case, a do over is no big deal.  If you do have a lot of content and the database is not damaged, it may be recoverable.  If you can pm cpanel access, I'll have a look.

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
Re: I have a huge spam problem I am under attack!
« Reply #14 on: May 03, 2019, 11:26:40 PM »
PM sent  thank you  sorry about the link...  the day you saw that is when he restored it there are 890 posts to copy

RoseWeb

Offline GigaWatt

  • The Smiley Guy
  • Support Specialist
  • SMF Hero
  • *
  • Posts: 1,946
  • Gender: Male
    • Macedonian electronics forum
Re: I have a huge spam problem I am under attack!
« Reply #15 on: May 04, 2019, 01:05:05 PM »
PM sent  thank you  sorry about the link...  the day you saw that is when he restored it there are 890 posts to copy

That isn't that much actually. You could probably copy all of the content in a day or two ;).
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Offline Kathryn_

  • Semi-Newbie
  • *
  • Posts: 73
Re: I have a huge spam problem I am under attack!
« Reply #16 on: May 04, 2019, 01:25:58 PM »
I know because it would be a straight copy and paste but thanks to Sir Osis of Liver i will be fine.. :)

Offline Steve

  • Freak
  • Support Specialist
  • SMF Hero
  • *
  • Posts: 4,474
  • Gender: Male
  • I have not yet begun to procrastinate.
Re: I have a huge spam problem I am under attack!
« Reply #17 on: May 08, 2019, 06:32:31 PM »
Your last post seems to indicate your questions have been resolved so marking solved then. If you have any other questions regarding this topic, by all means, mark this unsolved and let us know. :)
Online Manual

Please do not PM me for support.