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Error 403 on my forum.

Started by Ruprt, January 20, 2022, 11:59:19 AM

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Ruprt

Error 403 on my forum.

Hi,
please advise. Day by day an error started to appear. It happens if I want to sort users by ID, Username, Email, IP, Online, Posts. Can someone please advise? Thank you in advance.

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Doug Heffernan

Quote from: Ruprt on January 20, 2022, 11:59:19 AMError 403 on my forum.

Hi,
please advise. Day by day an error started to appear. It happens if I want to sort users by ID, Username, Email, IP, Online, Posts. Can someone please advise? Thank you in advance.

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Usually the 403 error means that the web server doesn't have the rights to read the file and therefore can't continue the request. i.e. it is a permission issue.

P.s. Was any change/modification made to the forum prior to this happening?

Kindred

it's also, frequently, caused by a poorly configured mod_security in php (at the host level)
Слова
Украина

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Ruprt

I didn't make any changes. I didn't install any new add-ons either.

Doug Heffernan

Quote from: Ruprt on January 21, 2022, 02:02:42 AMI didn't make any changes. I didn't install any new add-ons either.

You should contact your host about it.

Ruprt

They wrote to me:  We have disabled the Modsec rules.

But it didn't help.  :-\

P. S.  I can't get to my site or Cpanel...

Kindred

if you can't get to your site/cpanel, then it definitely is a host-side issue....
Слова
Украина

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Ruprt

Thank you. Resolved. It was mod_security.

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