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Skype auto fill error

Started by aaronhall, March 28, 2022, 11:19:30 AM

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aaronhall

I am not sure if this is the place to post this.

Somehow my username got entered in the Skype box on my profile when I was filling it all out. I may have accidentally did auto-fill when filling out my profile details.

When I remove the text from the Skype text field and save my profile, it still shows it there when the page reloads. I want to remove it, as I don't use Skype.

How do i fix this?

Doug Heffernan

Quote from: aaronhall on March 28, 2022, 11:19:30 AMI am not sure if this is the place to post this.

Somehow my username got entered in the Skype box on my profile when I was filling it all out. I may have accidentally did auto-fill when filling out my profile details.

When I remove the text from the Skype text field and save my profile, it still shows it there when the page reloads. I want to remove it, as I don't use Skype.

How do i fix this?

Can you try the following? First, make a backup of the smf_themes table and then run the following sql query:

UPDATE `smf_themes` SET VALUE = '' WHERE variable = 'cust_skype' AND id_member = x;

Replace x with your user id and if you use another prefix than smf_ for your database tables, use that instead of smf_ in the query. Hope it helps.

aaronhall

How exactly do I do this? I am not familiar with running an SQL query or how to back up that table.

Doug Heffernan

Quote from: aaronhall on March 28, 2022, 01:02:08 PMHow exactly do I do this? I am not familiar with running an SQL query or how to back up that table.

You can do both things at the phpmyadmin. To backup the table, click the table name and then click the Export tab and follow the instructions. The backup is not really needed per se as the sql query will only remove any value entered for the skype custom field for your account, but it is always best to make a practice of backing up the database anytime you run sql queries to change/manipulate the data.

To run the query, you can do it at the SQL tab. Click it, copy/paste it and excecute it.

Hope it helps.

Kindred

There is no need for a SQL query.

You should be able to go back to your profile, DELETE the contents of the skype field, and then save.
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Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

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aaronhall

I do that but when I go back to my profile later it's back.

Any idea why?

Doug Heffernan

Quote from: aaronhall on March 28, 2022, 03:21:26 PMI do that but when I go back to my profile later it's back.

Any idea why?

If you delete it from the profile, in theory it should really be gone, but for some reason that is not the case here. If you run that query, it should empty the field completely directly in the database for your account and hopefully will fix the issue permanently for you. I posted it as an alternative.

Kindred

Quote from: aaronhall on March 28, 2022, 03:21:26 PMI do that but when I go back to my profile later it's back.

Any idea why?

either you are not actually SAVING... or your system is caching.
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Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

aaronhall

Quote from: Kindred on March 28, 2022, 04:12:32 PM
Quote from: aaronhall on March 28, 2022, 03:21:26 PMI do that but when I go back to my profile later it's back.

Any idea why?

either you are not actually SAVING... or your system is caching.

That seems to be the issue. In Chrome, it keeps showing up, but in Safari it is not there.

Kindred

Do a hard refresh in chrome, ctrl-f5 ,
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

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