ChatBot: Error: Connection status: 500

[kukuhdudul]

I want to ask.

I have change my chat folder permission to 755, but I can't found my shoutbox folder. I also change my index.php permission to 755.

What's wrong?

[JimM]

For mod related questions it is best to ask the mod author. You can find a link to a topic for the mod or a support board on the mod's page in the Mod Site.

[mymktp1]

Is it possible to allow guest to be able to chat?

[mrtrc266]

Is it possible to allow guest to be able to chat?

For mod related questions it is best to ask the mod author. You can find a link to a topic for the mod or a support board on the mod's page in the Mod Site.

~AJAX Chat Integration FAQ's   & Tips-N-Tricks~

See the section where it says
Also be sure to CHECK PERMISSIONS!  

[HusH-]

OK.  I am using my file manager on hosting company.  I see the folders "chat" and "snout box"  I right click the folders and I dont see this CHMOD you guys speak of.  Could I find out exactly where I would go? 

[ɔɔɔɔɔɔuɥoɾ]

"snout box"

Sure about that?

[HusH-]

"snout box"

Sure about that?

Sorry, shoutbox...

[ɔɔɔɔɔɔuɥoɾ]

Which FTP client are you using?

its called "Permissions" also.

[HusH-]

Well I log onto "InterWorx-CP::SiteWorx".  Is that what your looking for?   This is what the hosting company has me log into for file management,etc... 

[ɔɔɔɔɔɔuɥoɾ]

Well I log onto "InterWorx-CP::SiteWorx".  Is that what your looking for?   This is what the hosting company has me log into for file management,etc... 

You can get the FTP details from their and use a FTP client, such as filezilla, that makes things much easier, no need to be logging into your hosts site all the time then

[HusH-]

where can I get this information at? 

[Sabre™]

Fliezilla.
And the information you need is located in your hosts panel.. ftp info etc..

[HusH-]

OK I have downloaded this.  I have my ftp information, now what.  Sorry I am new to this.  Please work with me.

[Sabre™]

No problem buddy, but I'll leave you to john, as I use a different client and dont know the layout for filezilla.
Usually its a matter of adding your host username and password details, and also the address. But it may differ with filezilla...
Good luck

[HusH-]

OK, Thank you.  I will await a response from him.

[ɔɔɔɔɔɔuɥoɾ]

Thanks for helping Sabre

Anywho

The FTP, ok If your going to just use this once, I would just use quick connect, otherwise, I would set it up to remember your user and pass for you, for quick access.

Fill in the dialog in filezilla to connect, once your connected, navigate your way to public_html, go inside their.
Now you should see your SMF installation, also the shoutbox and chat directories, to change the permissions (CDMOD) simply right click on the directory and click permissions, then change the numbers to 0755, dont worry about clicking all  the above, just type the numbers.
recurse option, use it,all sub files and directories.
Do that to both chat and shoutbox, reply back after

[HusH-]

Ok I have done this.  Next?

[HusH-]

I think this worked!  I did get a status connection 0 error. 

[ɔɔɔɔɔɔuɥoɾ]

I think this worked!  I did get a status connection 0 error. 

Are you still having the issues?

[HusH-]

yes.