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Author Topic: Sending an announcement from a post is not processing properly  (Read 9050 times)

Offline devsch

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Hi,

First time poster.  Regarding my forum.  In the past I have been able to create a post and announce the topic by clicking on the 'Attachments and other options' (which sends emails to members) *attachment one*.  Normally when I choose this option, I get a percentage of the processing until completed.  Recently, the window tries to load but never does and eventually a blank screen appears *attachment three*.  In my tests, using only admins as the recipients (6 of them) *attachment two*, they do get the announcement but I'm wondering if everyone does and why the appearance of the system freezing or not fully processing.  Your help is greatly appreciated.

Offline Illori

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Re: Sending an announcement from a post is not processing properly
« Reply #1 on: April 19, 2017, 09:44:14 AM »
check your server error logs for any related.

Offline devsch

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Re: Sending an announcement from a post is not processing properly
« Reply #2 on: April 19, 2017, 10:06:08 AM »
Thanks for the suggestion.  Are you referring to the Maintenance>logs section of my forum?  If so, there are no errors.

Offline Illori

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Re: Sending an announcement from a post is not processing properly
« Reply #3 on: April 19, 2017, 10:08:43 AM »
no it is a file on the server, if you are not aware of where it is your host can help you find it.

Offline devsch

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Re: Sending an announcement from a post is not processing properly
« Reply #4 on: April 19, 2017, 10:14:05 AM »
Thanks again, I'll look into it.  Really appreciate the guidance.