Server downtime July 2nd

[Compuart]

July 2nd, between 11 am and 2 pm EST we've experienced server problems causing simplemachines.org to be unreachable. We are still looking into what happened, but suspect a power failure might have caused this issue.

The site has been checked for errors and should be working properly. If you find something out of the ordinary, please let us know.

We apologize for the inconvenience the outage might have caused.

[N3RVE]

Thanks

-[n3rve]

[Drumstick]

Ok, thanks for the info !

[kat]

I got a 404, a few minutes back, but all's cool, now.

[skyhintack]

I'm able to connect to the site every few refreshes or so, but the server keeps resetting my connection. I'm not sure where that issue lies, but I'll type in simplemachines.org and it will almost load the site, but then I get the error.

Thanks 

[GravuTrad]

derek will surely explain us the problem soon.

[mirahalo]

everything seems fine for me except for customize page: http://custom.simplemachines.org/

it gives me a 404 error

but besides that everything is normal

[ReVoKe]

everything works fine but the search

i get this when trying to search on a topic:

An Error Has Occurred!
Unable to access the search daemon

[N3RVE]

everything seems fine for me except for customize page: http://custom.simplemachines.org/

it gives me a 404 error

but besides that everything is normal

I don't get that, it loaded normally.

-[n3rve]

[Chas Large]

I'm seeing the Search Error too. 8pm UK Time, if that helps.

[metallica48423]

I can now verify that the cause of this was a power failure.  The datacenter was undergoing a routine UPS inspection when one of the UPS systems dropped load, causing power outages within the datacenter.

Here's the current status as far as I can tell:

- Email is down (the devel server is not fully up yet)
- Search is down (db02 is not fully up yet)

So notifications and search, as of this time, will not work.  We're still working on this, however, getting the site accessible was the number one priority, first and foremost

Thanks

[sAce]

all k, except mods area

[metallica48423]

The customize site should be working properly.  I have had no problems with it and have downloaded some mods to test

[Kill Em All]

I get the search error to. Maybe a possible power surge screwed some things up?

[mirahalo]

The customize site should be working properly.  I have had no problems with it and have downloaded some mods to test

OK, first, I tried with opera and it show me a 404, then I tried with IE8 and worked fine!   

this is weird.... it supposedly be the other way around... 

[metallica48423]

I get the search error to. Maybe a possible power surge screwed some things up?

See my post above:

- Email is down (the devel server is not fully up yet)
- Search is down (db02 is not fully up yet)

[Cassiel]

Wow, that was back up quick. Awesome job.

[SteveFJ]

Oh I know what caused this problem. 

I'm with o2, and they've been down nearly all day. Leakage from them - that's what it is.

Thanks for being on the case, and for returning to normal. 

[metallica48423]

Search and email should both be functional now

[program5]

The only thing I saw was a blank page with nothin' in it.
Since I am a paranoid person, I immediately started making scenarios

Good to see You're back.