General support topic for Aeva Media (Latest release: July 28, 2010)

[XHIBIT911]

The  Subs-Aeva-Custom.php  was not on my server (and this was a direct install thru fantistico).
Also this wasnt a custom install.
The closest thing to what you guys have mentioned that I do see is Aeva-Sites-Custom-Example.php
Now if thats it, then I was looking verbatim for what you guys said...but this does not have Subs in front of it.
Which in turn makes it all the more confusing because. I cant make heads nor tails of what you guys are saying if I have different php files

[Kindred]

ah... I see the problem.
I think Nao made a typo when he wrote the instructions.

the examples file is correct.
I believe that you need to create a file using the ecamples file as your base called Subs-Aeva-Custom.php

[Outrack]

I've used the mod for a while and love it! However, I've just installed it on a new SMF forum but all images I try to embed in posts end up being automatically resized to 200x50 pixels... Any idea why this is happening? I'm using the direct link and not thumbnail, and all other image embeds are working fine

Didn't get an answer, so I just wanted to bump with more information - I found that the cause of this is in SMF's "Max width of posted pictures" feature and if I have the option set to anything other than 0, all images posted using the direct link are forced with width=200 and height=50 attributes. Anyone know how I can work around this problem?

[Outrack]

Sorry for the bump, but I've just installed a clean version of SMF 2.0.4 and Aeva 1.4w with no other mods/template edits to see if I could reproduce and isolate the problem. Setting the default max width of posted images via SMF's ACP definitely conflicts with the use of direct links and updates the tag from [img] to [img width=200 height=50] automatically, so the problem isn't just with my forum.

Is there any way I can fix this? I run a gaming forum and users frequently post large screenshots, so I really need both features to work as intended

[Adrek]

I created album, in settings all membergroups have Read and Write access but only administrator can add items inside album.
Regular user with write access can't add any items.

Is this how it should be?

[Kindred]

Permissions are in TWO places

[Adrek]

In album settings and SMF permissions page? Because users have Access Aeva permission and still they can't add items

edit: I found it. It was in Aeva settings: Permission profiles

[Kindred]

sorry I couldn't be more clear... I was posting from a phone and, while I CAN type on it, I am not so proficient that long posts are readable.

[Cat McFarlane]

Hi :-)

Just got first domain/hosting and started SMF forum 4 days ago, to run a large art group. Was thrilled to find Aeva Media, but there are errors now where I can't upload anything. Was about to get site testers in tonight, ready for launching next week, so it is very stressful indeed, as I can't go ahead as planned. Could I please ask advice, and also really clarify that I'm very new to this and would be very grateful for any advice.

Thanks, Cat

[TheListener]

Er what are the errors?

[Cat McFarlane]

Er what are the errors?

Can't upload anything, no matter how I set it to maximum picture and resize. Says images too big, even if they're 600 x 600. I've set max to 2000 x 2000. Was working, then it just stopped working. :-(
Very wary of going into the wrong place in cpanel, if I need to do a full manual uninstall. It won't uninstall directly from the forum, and all i can think of to put it right is a total uninstall/reinstall.

[TheListener]

Errors in the error log?

Who is your host?

[Cat McFarlane]

Errors in the error log?

Who is your host?

The direct errors Aeva gives are ... This file is too large for your allowed quota. You can cancel its upload, or try uploading it, as it is an image and may be successfully resized to smaller dimensions. Files it's giving this error for are between 41kb adn 618kb, nowhere near 2000. Just says type of error:undefined, in error log.

http://*****.org/index.php?action=admin;area=logs;b96c5e454759=cd3fc12c285604d1efdaace6eacd5df4
8: Undefined index: notes_popup
File: /home/dsdetllb/public_html/Sources/Subs.php
Line: 4179

Host is namecheap.

[TheListener]

Knowing the complete error other than

Just says type of error:undefined, in error log.

would be a big help.

Also

Who is your host?

[Cat McFarlane]

Knowing the complete error other than

Just says type of error:undefined, in error log.

would be a big help.

Also

Who is your host?

Sorry, I was editing in answers while you saw my first post. Hope the text i've provided is right. Just directly from error log. Am with namecheap.

[TheListener]

posting instead of modifying an older post woulda saved this grump some time 

Specially as it's 5:18am here.

Which mods are installed on the forum?

Webhosts whom state Unlimited Bandwidth should be avoided.

I bet if you found a decent host you wouldn't have these problems.

I certainly don't and I have over 500 images in my gallery.

[Cat McFarlane]

posting instead of modifying an older post woulda saved this grump some time 

Specially as it's 5:18am here.

Which mods are installed on the forum?

Webhosts whom state Unlimited Bandwidth should be avoided.

I bet if you found a decent host you wouldn't have these problems.

I certainly don't and I have over 500 images in my gallery.

yes, I'm in the same time zone, UK. 

here's the 34 mods ...

Auto Refresh Who Index
Tapatalk SMF 2.0 RC5/Final Plugin
ENotify [there but not installed]
Alert
Board-color-and-icons
News Letter Mod for SMF2
Tinyportal (there but not installed)
Simple Youtube Video Embedder/BBC
Add Join Date to Post
Treasury
Align text with Smiley
Live Clock In Header
Advanced News (there but not installed)
Member Notepad
Buddy Page (there but not installed)
Ban List
Add Avatar To Who Is Online Version 1.1
Join date and Location in Posts
Add Favicon.ico Support
Active Members In Topic
Avatar on Member List
SimplePortal
Aeva Media
High Server Load Warning
The BoardJump modification
AutoAward (there but not installed)
Buddies Block
Instagram
'Read the Rules' Link Above Post Button
Bookmarks
Board Notes
Posting_Announcement
Advanced Signature
SMFPacks Shoutbox

Most recent installings were Instagram and Buddies Block. Instagram installed great, but Buddies Block wouldn't show avatars on profile box. 

The servers went down yesterday, and the errors with Aeva started then. Is that possible, or just coincidence? As, if Aeva is that dependent on the server, I'll really have to look for another option for a Gallery, as it's an art site, and there'll be at least 200 gallery albums being added, from the start, never mind later. If it is the case that Aeva really won't be okay to use, and is a risk, is there another Gallery you would recommend? even paid.

May I ask who your host is?

[Kindred]

ok... let's clear some things up.
an undefined error will not cause these issues.
The undefined error isn't even related to aeva. (I cleaned up your error listing, BTW) It's related to your notes pop-up mod, and triggered when you viewed the error log. (so, that's another mod, a different, but minor issue)

despite the fact that you are on an overseller, the problems are not always related to the crappy hosts.
In this case, if your site crashed and was restored I am betting that some configuration was mis-set when the site was brought back up.
The error that you're getting does seem very specific to aeva, not a factor of the host preventing the upload.

Please confirm that you have set the quota and permissions correctly in both aeva admin and the normal smf permissions?
Confirm that your other aeva settings didn't get scrambled (confirm everything and click save, even if you didn't change anything)

[Cat McFarlane]

ok... let's clear some things up.
an undefined error will not cause these issues.
The undefined error isn't even related to aeva. (I cleaned up your error listing, BTW) It's related to your notes pop-up mod, and triggered when you viewed the error log. (so, that's another mod, a different, but minor issue)

despite the fact that you are on an overseller, the problems are not always related to the crappy hosts.
In this case, if your site crashed and was restored I am betting that some configuration was mis-set when the site was brought back up.
The error that you're getting does seem very specific to aeva, not a factor of the host preventing the upload.

Please confirm that you have set the quota and permissions correctly in both aeva admin and the normal smf permissions?
Confirm that your other aeva settings didn't get scrambled (confirm everything and click save, even if you didn't change anything)

Thanks Kindred :-) I'll attach a picture of the aeva quota and permissions and smf if I could ask first which specific sections would be most helpful to see ... do you need all of the configuration screenshots and also all of the layout screenshots? Please can I ask which particular smf permissions you need to know. Is the confirming aeva settings through save, just me clicking 'submit' at the bottom of each aeva page of settings?
Thanks, Cat

PS for now, if it's okay, I'll include any screenshots. Stressing out, as site testers due in, and the launch. Please just remove anything excess screenshots if needed. Thanks :-)

[Cat McFarlane]

Have attached aeva settings pictures, but unsure which section of smf settings to screenshot. Thanks :-)